Events  Deals  Jobs 
    Sign in  
 
 
Patreon // platform for creators & artists to fund their work
 
Design, Full Time    New York City    Posted: Friday, September 24, 2021
 
   
 
Apply To Job
 
 
JOB DETAILS
 

Do you believe that creators should have the ability to get paid for the value they give to their fans?


We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, & tools that make it possible to retain creative control while running their creative business, so creators can focus on creating & energizing their fanbases.


We have payed out over $500 million directly to creators on our platform this year alone, & our user base has doubled. In order to support this level of growth, we are looking for a UX Researcher.

What you will do: 

  • Define & execute on the research roadmap within member product & creator product
  • Design, conduct, & present research across key product areas within our creator & member product teams, using the appropriate methods such as surveys, concept testing, usability testing, & in-depth interviews.
  • Work with designers, product managers, & engineers to inform product direction based on research findings.
  • Partner with data science to pair qualitative context with quantitative insights. 
  • Present research results & recommendations across the company. Cultivate & improve a culture of research throughout Patreon. 

Skills & experience you possess: 

  • 3+ years of UX research experience, using both qualitative & quantitative methods
  • The ability to work with a great degree of autonomy; comfort prioritizing across multiple teams
  • Expertise in survey design & analysis 
  • Excellent facilitation & communication skills 

Projects you may work on:

  • Research to inform the usability & featureset of our member & creator mobile apps
  • Research to understand what data creators need to have accessible to them in order to optimize their campaign & how theyd like Patreon to help them manage their paying members
  • Research to understand creator & patron needs & painpoints to inform future strategic product direction

What you will have the chance to learn:

  • Learn how to build & grow a product in a rapidly scaling market
  • Learn from an energetic team & research-minded cross-functional partners, all of whom are full of passion for our product & our mission
Who You'll Work With:
At Patreon, you'll join a high-performing & highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, & rewarding.
 
 
 
Apply To Job
 
 
 
 
 
© 2021 GarysGuide      About    Feedback    Press    Terms