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Updater // streamline the moving process
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Updater is seeking an experienced Senior Product Manager to join our MoveHQ team & play a critical role in driving the success of our product initiatives. This role requires a deep understanding of product operations, a hands-on approach to managing the entire product lifecycle, & a strong foundation in Scrum methodologies & tools like Jira. The ideal candidate will bring expertise in working within regulated industries, ensuring our products meet compliance standards while delivering exceptional value to our users. Reporting to our Director of Product, you will collaborate with cross-functional teams to bring innovative ideas to life & refine processes to achieve operational excellence.

Responsibilities

  • Product Operations: Work closely with the Director of Product & other PMs to  optimize product operations to improve efficiency, transparency, & outcomes across the product lifecycle.
  • Product Lifecycle Management: Own the end-to-end product lifecycle, from ideation & development to launch & iteration, ensuring alignment with strategic goals.
  • Agile Leadership: Drive Scrum processes, facilitate sprint planning, stand-ups, & retrospectives, & use Jira to manage & track progress effectively.
  • Cross-Functional Collaboration: Work closely with engineering, design, & other stakeholders to translate business objectives into actionable product plans.
  • Stakeholder Communication: Serve as the primary point of contact for product updates, roadmaps, & priorities, providing clear & concise communication to stakeholders at all levels.
  • Data-Driven Decision-Making: Use analytics to inform decisions, continuously refining & improving product offerings.
  • Market Analysis: Stay ahead of industry trends & competitive landscapes, identifying opportunities to innovate & differentiate our offerings.
  • Regulatory Compliance: Work in a highly regulated environment ensuring compliance with security & external stakeholder requirements.

Requirements

  • Experience: 6+ years in Product Management roles with a proven track record of success in regulated industries.
  • Technical Skills: Proficiency with Scrum methodologies & tools such as Jira; familiarity with Agile principles.
  • Operational Expertise: Deep understanding of product operations & the ability to improve processes for better outcomes.
  • Lifecycle Mastery: Hands-on experience managing the entire product lifecycle, from concept to delivery & ongoing iteration.
  • Compliance Knowledge: Strong understanding of regulatory requirements & their impact on product strategy & execution.
  • Communication Skills: Excellent written & verbal communication skills, capable of articulating complex product strategies to diverse audiences.
  • Problem-Solving: Analytical mindset with a results-driven approach to problem-solving & decision-making.
  • Collaboration: Proven ability to work effectively in cross-functional teams & manage competing priorities.

This posting is anticipated to remain open until January 27, 2025. The new hire salary range for this position is $120,000to $172,000 annually. Factors which may affect the starting pay within this range include skills, experience, & other qualifications aligned with Updater's internal leveling guidelines.

About Updater

Updater makes moving easier for the 12 million households that relocate every year in the US. With Updater, users seamlessly forward mail, transfer utilities, connect TV & internet, & much more. Thousands of the most prominent real estate companies in the US (from real estate brokerages to multifamily & relocation companies) rely on Updaters real estate products to save clients hours with a branded & personalized Updater moving experience.

Updater has raised over $450 million from leading investors, including SoftBank Capital, Vista Credit Partners, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors), & more. Updater has ranked on Crain's Best Places to Work in NYC in 2016, 2018, & 2021. For more information, please visit www.updater.com.

Updater is proud to be an equal opportunity employer & will consider all qualified applicants regardless of color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, actual or presumed belonging to an ethnic group, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.

Benefits: The Company offers the following benefits for this full-time position, subject to applicable eligibility requirements:

  • Medical, Dental, & Vision Insurance 
  • Unlimited PTO
  • 13 paid company holidays annually 
  • Updater Stock Options 
  • 401(k)
  • Commuter Benefits 
  • Personal Wellbeing Subsidy
  • New Hire Subsidy
  • One Medical Membership
  • Short Term Disability Insurance 
  • Supplemental Life Insurance
  • 12 weeks of Primary Caregiver Parental Leave 
 
 
 
 
 
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