Client Solutions Executive at andros 

ABOUT THE ROLE

The Client Solutions Executive will be responsible for collaborating across the Sales, Customer Success, Product Development & Operational organizations within andros to ensure a strong technical match between client requirements & andros capabilities. This person must be a strong leader & will be a strategic voice in helping to shape andros messaging internally & externally.

Interested in joining our #oneteam?

The outcomes were looking for:

• Collaboratively support the sales cycle of andros's most strategic & complex clients by gathering requirements & thoroughly understanding the needs of the customer. 
  • Act as an integral part of the pre-sales cycle by listening to & understanding the needs of the customer, while being able to educate & find alignment with our processes to reduce the amount of changes & customization within our product
  • Inform Customer Success, Product & Operations of client requirements & expectations to ensure a smooth transition to solution implementation
  • Sell ideas to groups of individuals to get consensus on a pathway forward. On the client side, this means articulating how our existing solution can satisfy their requirements. Internally, this means helping to reach a consensus as to whether or not we want to build out the customization a client requires.
  • Ensure a strong technical & operational match between client requirements & andros's capabilities throughout the sales process.
  • Strategic problem solving by identifying creative solutions to meet clients needs 
• Work as an expert fact finder & ask the right technical questions when faced with a list of requirements from the customer. Then, translate those into potential red flags  for andros that need to be addressed prior to SOW signature
  • Based on the information from the client, act as a subject matter expert to help find a solution
  • Stay up to date on product updates to have a deep  understanding of our product capabilities
• Lead the process to link benefits & ROI to andros capabilities by creating analyses of tangible process improvements for our customers.
• Lead the development & delivery of technical presentations & product demonstrations that highlight andros unique capabilities.
  • Responsible for the qualitative & quantitative review & sign-off of presentations, ROI, workflow analysis as well as proposals
  • Lead product demonstrations & definition of new product requirements around a clients business strategy & operational imperatives.

ABOUT YOU

Competencies Required

• Subject Matter Expertise: Deep understanding of the network development & credentialing process
• Strong communication skills & executive presence
• Persistence Demonstrates tenacity & willingness to overcome obstacles 
• Drive has an inner fire that pushes him/her to go beyond personal goals & take pride in assisting clients & the company to reach their goals
• Teachable open to mentoring, continuous learning, & constructive feedback to better ones business & sales acumen
• Strategic able to create an account-based strategy that clearly identifies the desired business outcomes  of the account & how our offerings achieve those outcomes

 Requirements & Qualifications

• 3-5 years of Health Plan experience 
• Strong track record of strategic problem solving 
• Engaging, professional presentation & writing skills 
• Ability to build & nurture senior executive relationships
• Understanding of healthcare, healthcare economics, relationships between health plans, providers, & employers
• Strong sales administration skills, timely, & accurate reporting & forecasting
• Team player with a passion for making an impact through collaboration, teaching, & learning
• Able to travel up to 50% of the time

#oneteam