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LiveRamp // data onboarder for marketers
 
Engineering, Full Time    Paris    Posted: Wednesday, September 22, 2021
 
   
 
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JOB DETAILS
 

ABOUT LIVERAMP

LiveRamp is the leading data connectivity platform. We are committed to connecting the worlds data safely & effectively, advancing innovation, & empowering people to do good. Our platform powers customer experiences centered around the needs & concerns of real people, keeping the Internet open for all. We enable individuals around the world to connect with the brands & products they love. LiveRampers thrive on solving challenging problems for the good of humanityand were always looking for smart, kind, & creative people to help us get there.

Mission: LiveRamp makes it safe & easy for businesses to use data effectively.

ABOUT THIS JOB

The IT Support Engineer is responsible for providing excellent & friendly technical support for local & remote users including executives. In addition, you will be assisting in testing, troubleshooting & deploying patch software for all endpoints & servers.

RESPONSIBILTIES:

  • Deliver excellent customer service & satisfaction
  • Provide troubleshooting  for laptops, printers, servers, video conferencing, iPad & network issues
  • Clear & concise ticketing
  • Endpoint imaging & deployments
  • Asset inventory management
  • Endpoint security, productivity & collaboration application administration

QUALIFICATIONS:

  • Fluent in both French & English
  • Minimum 3 years experience in IT & 1 year in desktop support
  • Self-motivated, ability to learn quickly, work in a team & communicate effectively
  • Experience with Apple Mac & Microsoft Windows (hardware & software)
  • Experience with Google gSuite, & Microsoft Office
  • Familiarity with SCCM, MS Intune, Jamf, or Workspace One Administration
  • Support & ticketing systems like Jira, ServiceNow, Spoke, etc.
  • Experience with Crowdstrike, Netskope & other security tools a plus
  • Experience with asset management software a plus
  • ISO, ITIL or other certifications a plus
 
 
 
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