At Abacus, we're reimagining the way businesses move money, starting with the first real-time employee expense system. We're excited about building tools that are not only effective but enjoyable for everyone to use. Creating the best customer experience drives us - we love hearing everyday how what we're working on is saving our customers time & headaches. Making expense reports obsolete is only the beginning - join a team that is leading the charge in how businesses manage their cash flow.
The Manager of CSMs will be responsible for leading & inspiring the Customer Success arm of the larger Services organization at Abacus, focused on retaining recurring revenue & driving incremental revenue growth from existing customers. The ideal candidate will have experience as both an individual contributor & manager in a customer success organization, & will be confident in interacting with & presenting to senior leadership within a business, including C-level executives, IT, finance, & operations departments. Internally at Abacus you will work across product, engineering, sales, & marketing to ensure successful growth & retention of our customers.