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Skillshare // online learning community
New York    Posted: Friday, March 27, 2020
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As Skillshare's Content Moderation Manager, you'll work closely with our Platform Operations team to develop & manage our moderation operations across the platform. You'll help shape the playbook for how we moderate content in classes & throughout the community, & manage the training, development, & day-to-day for a growing team of remote moderation agents. We'll look to your operational mindset & natural coaching skills to ensure our moderation efforts are set up to scale with efficiency & quality top of mind.

The ideal candidate for this role has prior experience providing exceptional support in a customer-facing role (in either support, content moderation, or trust & safety), enjoys mentoring others, & is excited about building out new programs from the ground up that will help our team succeed.
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