We're building intelligent security that works for human beings as they are, not how security policies would like them to be. Using machine learning technology, Tessian automatically predicts & eliminates advanced threats on email caused by human error - like data exfiltration, accidental data loss, business email compromise & phishing attacks - with minimal disruption to employees' workflow. As a result, employees are empowered to do their best work, without security getting in their way.
Tessian has raised a $74m Series C led by renowned security investors, March Capital
(Crowdstrike, Knowbe4), with follow-on from Sequoia, Accel, Balderton, Latitude, Okta, Sozo, Citi & Schroder Adveq, to further our mission to secure the human layer.
Founded in 2013, Tessian is backed by world-class venture capital investors, has hubs in London, San Francisco, Boston, & Austin, & is one of the Top-3 2021 Best Places to Work for Women
Customer Success at Tessian
With exceptional product/market fit for our category-defining Human Layer Security software platform, we're transitioning from 'start-up' to ‘scale-up', & looking for an experienced Customer Success manager to support our EMEA enterprise customers.
We are looking for passionate entrepreneurs, builders & straight up hustlers to help us design & execute the strategy for EMEA customer success. You'll work closely with our evangelistic & diverse EMEA customer base in order to demonstrate & amplify the value Tessian brings, & develop & deepen meaningful relationships.
Taking ownership of a rapidly expanding & strategically critical section of our customer base, you will be working closely with a range of enterprise customers across multiple industries (legal, financial, technology, etc) & stakeholders (CIOs, CTOs, CISOs).
You'll be comfortable moving quickly & accurately, & be brilliant at continually re-prioritizing what must get done to keep Tessian growing at pace. As well as being responsible for renewals & advocacy in our EMEA customer base, you'll be a bridge between engineering, product & our customers - communicating our technology, understanding customer pain-points & interpreting future customer needs to inform our product development.