Tessian protects every business's mission by securing the human layer

We're building intelligent security that works for human beings as they are, not how security policies would like them to be. Using machine learning technology, Tessian automatically predicts & eliminates advanced threats on email caused by human error - like data exfiltration, accidental data loss, business email compromise & phishing attacks - with minimal disruption to employees' workflow. As a result, employees are empowered to do their best work, without security getting in their way.

Tessian has raised a $74m Series C led by renowned security investors, March Capital (Crowdstrike, Knowbe4), with follow-on from Sequoia, Accel, Balderton, Latitude, Okta, Sozo, Citi & Schroder Adveq, to further our mission to secure the human layer.

Founded in 2013, Tessian is backed by world-class venture capital investors, has hubs in London, San Francisco, Boston, & Austin, & is one of the Top-3 2021 Best Places to Work for Women.

With exceptional product/market fit for our category-defining Human Layer Security software platform, we're transitioning from 'start-up' to ‘scale-up', & looking for an experienced Customer Success manager to support our EMEA enterprise customers.

We are looking for passionate entrepreneurs, builders & straight up hustlers to help us design & execute the strategy for EMEA customer success. You'll work closely with our evangelistic & diverse EMEA customer base in order to demonstrate & amplify the value Tessian brings, & develop & deepen meaningful relationships. 

Taking ownership of a rapidly expanding & strategically critical section of our customer base, you will be working closely with a range of enterprise customers across multiple industries (legal, financial, technology, etc) & stakeholders (CIOs, CTOs, CISOs). 

You'll be comfortable moving quickly & accurately, & be brilliant at continually re-prioritizing what must get done to keep Tessian growing at pace. As well as being responsible for renewals & advocacy in our EMEA customer base, you'll be a bridge between engineering, product & our customers - communicating our technology, understanding customer pain-points & interpreting future customer needs to inform our product development.