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JOB DETAILS
 

Operations Associate

 

Epion Health is transforming the doctor's appointment into a personalized digital experience where patients can share information with their doctor & take ownership of their own health management.  Our venture-backed solution spans the appointment life cycle- from the waiting room to the exam room, to checkout- using technology that is deployed on tablets & personal devices. We have a very diverse user base that presents some exciting challenges.

 

Key Responsibilities

 

  • Asset Management

  • Manage the hardware ordering process

  • Quality control

  • Process customer returns & replacements

  • Routine clean up & maintenance of the Inventory & MDMs

  • Work closely with the Account Management, Implementation & Support teams

  • Generating monthly inventory reports for Billing 

  • Accurately & efficiently maintain inventory records

  • Work closely with Vendors

  • Implement continuous process improvements & problem solving

  • Other Operational tasks as needed

  • Reports to Head of Operations

Required Experience

 

  • Bachelors degree in Logistics & Supply Chain, Engineering, or equivalent

  • Must be highly organized & detail oriented

  • Some technical background, experience or college

  • Ability to work independently & as part of a team

  • Working knowledge of Microsoft Office & Google Suite, Proficient in MS Excel

  • Experience with Apple products

  • Ability to understand & follow directions & meet deadlines

  • Some experience or working knowledge of MDM Systems a plus

What Epion offers

  • Competitive salary with health benefits including medical, dental & vision

  • All the latest Apple products for your working needs

  • A great work-life balance with remote work-from-home options & flexible work schedules

  • A fun yet challenging small family feel work environment

  • Reimbursement options for classes or conferences

Location

 

  • Our search is limited to candidates local to our Hoboken, NJ office. No relocation expenses are offered.

 
 
 
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