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Moogsoft // AI for IT ops & infrastructure
 
Sales, Full Time    Dallas, TX    Posted: Friday, January 17, 2020
 
   
 
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JOB DETAILS
 
There's a gap between when systems go sideways & when the consequences take hold.  In that gap, there's a narrow opportunity to stave off catastrophe.  That is what Moogsoft is for.   We are the leader in AIOps. We provide a platform with purpose-built algorithms & automation to solve the systems failures of the largest banking, finance, energy, insurance, transportation, & entertainment companies in the world.

We are looking for a qualified Technical Account Manager to oversee our customers' product delivery, adoption, & sustainability needs, with the primary focus on our channel partners which are also GSIs/MSP (Global Systems Integrations / Managed Service Providers). You will provide accurate technical advisory service ensuring customer satisfaction & retention. 

As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details & requirements to both technical & non-technical audiences & provide consultative solutions that lead to value-producing & sustained adoption of Moogsoft products. 

You should be results-driven & aspire to achieve specific goals. Ultimately, you should be able to provide technical, product & business knowledge to establish & strengthen customer relationships.
 
 
 
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