There's a gap between when systems go sideways & when the consequences take hold. In that gap, there's a narrow opportunity to stave off catastrophe. That is what Moogsoft is for. We are the leader in AIOps. We provide a platform with purpose-built algorithms & automation to solve the systems failures of the largest banking, finance, energy, insurance, transportation, & entertainment companies in the world.
We are looking for a qualified Technical Account Manager to oversee our customers' product delivery, adoption, & sustainability needs, with the primary focus on our channel partners which are also GSIs/MSP (Global Systems Integrations / Managed Service Providers). You will provide accurate technical advisory service ensuring customer satisfaction & retention.
As a Technical Account Manager, you should be a tech-savvy professional, able to explain technical details & requirements to both technical & non-technical audiences & provide consultative solutions that lead to value-producing & sustained adoption of Moogsoft products.
You should be results-driven & aspire to achieve specific goals. Ultimately, you should be able to provide technical, product & business knowledge to establish & strengthen customer relationships.