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Tanium // endpoint security & systems management
Engineering, Full Time    Jersey City, NJ    Posted: Saturday, February 20, 2021
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The Basics

We are changing the world! Want to help the largest organizations on the planet achieve unprecedented visibility & control over the most complex environments in the world?

Do you have an uncanny ability to understand customer needs & provide solutions? Do you have excellent technical skills along with the ability to translate those skills to any audience? Do you have world-class organizational & program management skills?

At Tanium our Technical Solutions Engineering (TSE) team works closely with Sales & Technical Account Management (TAM) teams to engage our customers. We guide & lead the technology evaluation stage of the sales cycle, demo the platform, & provide comprehensive Proof of Value (POV).

You will be engaged in interactive pre-sales discovery meetings, analysis of customers current technology & architecture, operational & business needs; & the development & presentation of Tanium solutions. You will lead deep-dive technical discussions with the customer to position Taniums transformative enterprise operations & security platform to the relevant partners, from C-level to the technology user.

What youll do: 

  • Be directly responsible for new & ongoing technical sales within one or more of the largest multinational accounts
  • Work with global sales to develop opportunities from initial discovery to deal close in order to shorten sales cycles & improve closing rate 
  • Function as a technical program manager, coordinating the activities of multiple regional TSEs supporting assigned global accounts to maintain strategic continuity
  • Be an expert in Tanium solutions, identifying & recognizing opportunities within your accounts for expansion of Tanium capabilities
  • Act as the direct conduit translating customer challenges into technical solutions, working directly with Product Management to position Tanium to solve those challenges
  • Oversee end to end process with Product Management to ensure that key technical requests from Global Accounts are prioritized & delivered
  • Manage discovery meetings with customers, provide platform demos, & plan/execute highly technical Proof of Value engagements 
  • Build relationships with existing & new business unit stakeholders within designated accounts for the purpose of expanding Tanium presence & effectiveness
  • Function as a technical expert throughout Sales engagements, ensuring that tactical motions in the pre-sales & POV process line up with strategic account goals
  • Partner with field engineering teams (TAMs) to ensure maximum technical effectiveness & consistent customer experience throughout customer organizations
  • Consistently address your customers needs through astute verbal, written, & presentation skills
  • Function as technical leadership to customer executives & as a primary owner of technical content for regular Executive Business Reviews
  • Build, manage & maintain relationships with with peers & partners
  • Participate & speak at regional marketing events & conferences
  • Organize & conduct training throughout the customer organization
  • Operate as a keystone in the sales model, working with the Sales, Marketing, Product, & TAM organizations to improve effectiveness & efficiency throughout the customer life-cycle
  • Regional & global travel expected to be 40-60% to engage with customers & prospects in person

We are looking for someone with:

  • BS degree in Computer Science, Mathematics, Engineering or equivalent experience required 
  • 10+ years of operational and/or selling experience in endpoint operations or security
  • 6+ years of experience in customer-facing or customer support positions
  • 4+ years of experience working specifically with large, multinational customers 
  • Tanium experience is a strong plus
  • Software pre-sales or related value-based influential technical-selling expertise in very large enterprise environments
  • Experience presenting at multiple levels, from C-Suite to Solution Users
  • Highly organized, detail oriented, with a proven experience in managing multiple concurrent projects or sales campaigns to successful outcomes
  • Broad knowledge of the IT security, operations, & compliance space & products
  • Deep knowledge with hands-on experience in one or more of the following:
    • Endpoint Security
    • IT Operations Management 
    • Regulatory Compliance
  • Demonstrated critical thinking skills
  • Naturally team-oriented with a mission-first attitude

Does this sound like you?

  • Are you a go-to Technical Sales Engineer who excels under pressure in any situation?
  • Do you thrive engaging with the most difficult problems in the most complex environments in the world?
  • Do you have experience working with Global 100 customers?
  • Can you navigate the complexity of global customers & execute excellence at every level?
  • Do you enjoy using your technical expertise to build relationships at both the technical & managerial level with your customers?

About Tanium:

At Tanium, we offer a proven platform for endpoint visibility & control that transforms how the world's largest & most sophisticated organizations manage & secure their computing devices with unparalleled speed & agility. Theres a reason why more than half of the Fortune 100, top retailers & financial institutions, & four branches of the US Armed Forces rely on Tanium.

Our unstoppable spirit, drive to do the right thing & win as a team attitude has earned us the rank of 7th on the Forbes list of Top 100 Private Companies in Cloud Computing for 2019 & 10th on FORTUNEs list of the 100 Best Medium Workplaces.

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, & diversity. In our pursuit of revolutionizing the way some of the largest enterprises & governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives & by our collective actions.  

We are an organization with stakeholders around the world & its imperative that the diversity of our customers & communities is reflected internally in our team members. We strive to create a diverse & inclusive environment where everyone feels they have opportunities to succeed & grow because we know that only together can we do great things.

At Tanium, we take care of our employees & their communities with things like 5 days of Volunteer Time Off.

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