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Github // online project hosting using Git
 
Engineering, Full Time    Remote - US / Canada    Posted: Friday, August 06, 2021
 
   
 
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JOB DETAILS
 

The person in this role will hire, lead, develop, & mentor our Solutions Engineering team members based in the Corporate AMER region. The ideal candidate will be people-focussed & passionate about building & developing GitHub's technical sales process & working with a wide range of adjacent teams to drive customer opportunities.

Responsibilities:

  • Manage GitHubs Solutions Engineering investments
  • Work in close partnership with Regional Sales Leadership
  • Be an active & respected technical participant & at times player coach in customer meetings
  • Attract & retain smart Solutions Engineers
  • Review & document performance of Solutions Engineers
  • Provide skills & role leadership, mentoring, & training to Solutions Engineers
  • Work with Product, Engineering & Services to document & communicate customer needs & product feedback
  • Participate in Sales forecast calls & pipeline review calls
  • Represent the company at various company events both onsite at GitHub Offices & at times at company events
  • Assist with all aspects of the technical sales cycle, including answering technical questions, Request for Proposals, Security Questionnaires & Workshops

Minimum Qualifications:

  • Team leadership experience
  • People-first philosophy & coaching mentality
  • 5+ years of experience as a Solution Engineer or equivalent customer-facing role
  • Deep understanding of the software development lifecycle & competitive landscape
  • Dedication to delivering a great customer experience
  • Effective presentation crafting & delivery
  • Creative problem-solving in response to technical, product, & business questions
  • Excellent verbal & written communication skills
  • Collaborative & team-oriented mindset for accomplishing goals
  • Passion for helping organizations improve & modernize their software development processes
  • Knowledge of the tools & history in the software development industry

Preferred Qualifications:

  • 2+ years experience in a technical people management role
  • Working knowledge of Enterprise customers
  • Previous Software development, Engineering, or Technical Support experience
  • Comfortable working in a fast-paced & dynamic environment
  • Flexible schedule & ability to work across different time zones
  • Willingness to go the extra mile to improve the customer experience
  • Self-directed & resourceful with a growth mindset

Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, & to create the worlds most important technologies. We foster a collaborative community that can come togetheras individuals & in teamsto create the future of software & make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, & create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused & creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds & lifestyles. We embrace diversity & invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

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