Fanatics is the global leader in licensed sports merchandise & changing the way fans purchase their favorite team apparel & jerseys. Through an innovative, tech-infused approach to making & selling fan gear in today's on-demand culture, Fanatics operates more than 300 online & offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) & more than 200 collegiate & professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless & timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.
About the Team
Our global Fanatics Retail, In-Venue, & Special Events business spans North America, Europe & Asia supporting the NBA, NHL, NFL, MLB, MLS, NCAA, Ryder Cup, UEFA, leading European Football Clubs & Special Sporting Events globally. Our teams create a seamless shopping experience whether you're at home, at a game, or attending one of the world's biggest sporting events with online, mobile, & physical retail stores including flagship stores such as the NBA & NHL retail stores in New York City, professional sports stadium stores, college team stores, & live events such as the Kentucky Derby & golf's Ryder Cup. Each store or event is designed with a tech-infused retail approach & our omni-channel operation enabling us to react in near real-time to capture all of the great moments in sports to ensure that product is available to fans in the heat of the moment.
The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans & maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication & a demonstrated ability to work as a member of a winning team.
The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, & weekends.
General Duties & Responsibilities :
Greet fans & ask questions to help make their shopping experience an enjoyable one
Make recommendations based on observations & conversations with fans
Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
Maintain sales floor and/or stockroom standards with an eye to detail
Process sales transactions via the Fanatics Point of Sale System (POS)
Maintain the highest standards of professionalism & customer service to ensure the Fanatics Brand & Team/League are always positively represented
Perform additional responsibilities as directed by the management team
Education, Experience & Requirements
Minimum 18 years of age, High School graduate or equivalent
Past experience working in retail or sales preferred
Ability to work independently & responsibly in a fast-paced environment
Availability to work extended hours on game days & during events
Foreign language skills are a plus
Job Knowledge, Skills & Abilities
Possess a fun, professional demeanor
Demonstrated ability to build product knowledge of Team/League inventory
Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base
Ability to maintain high standards of organization & cleanness
Proven ability to overcome obstacles while maintaining a positive, can do attitude
Strong verbal communication skills
Regularly required to sit stand, reach, bend & move about the facility as needed
Must be able to lift & carry up to 30 lbs.
Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
Tryouts are open at Fanatics! Our team is passionate, talented, unified, & charged with creating the fan experience of tomorrow. The ball is in your court now.