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Outreach // sales-focused enterprise communication platform
Engineering, Full Time    Seattle, WA    Posted: Thursday, July 08, 2021
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The Role 
Today, data is everywhere, but those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales team data & we are putting an effort behind building out the best team to help Outreach & our customers succeed through the use of data.  As our customer base grows, the desire for more insights, better coaching, & improvements in efficiencies outpace the supply. We are expanding the engineering team to include a new team focused solely on Analytics, Coaching Insights & Workflow optimization. This will be a critical role that has the chance to build out the team from scratch & we are looking for a Software Engineering Manager to lead the effort.

About the Team
This is a brand new team that is being built now. This Principal role would set the bar for engineering & operational excellence, team culture, business impact & hiring standards. Our customer base is yearning for more insights & this team will have a large impact on revenue, operational costs, & coaching efficiencies.  This team will work inside the Core Workflow group & include multiple functions including frontend, backend engineering & data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, the Data Platform team to shape data efficiently, & the other Core workflow to improve the overall impact of our customer experience.
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