Today, data is everywhere, but those who truly know how to use it effectively will succeed. Outreach believes there are large swaths of value still locked in sales team data & we are putting an effort behind building out the best team to help Outreach & our customers succeed through the use of data. As our customer base grows, the desire for more insights, better coaching, & improvements in efficiencies outpace the supply. We are expanding the engineering team to include a new team focused solely on Analytics, Coaching Insights & Workflow optimization. This will be a critical role that has the chance to build out the team from scratch & we are looking for a Software Engineering Manager to lead the effort.
About the Team
This is a brand new team that is being built now. This Principal role would set the bar for engineering & operational excellence, team culture, business impact & hiring standards. Our customer base is yearning for more insights & this team will have a large impact on revenue, operational costs, & coaching efficiencies. This team will work inside the Core Workflow group & include multiple functions including frontend, backend engineering & data engineering. The Analytics team will work closely with Data Science to leverage models for optimization, the Data Platform team to shape data efficiently, & the other Core workflow to improve the overall impact of our customer experience.