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Iora Health // primary care w/ focus on Medicare patients
New York City    Posted: Friday, September 24, 2021
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The Role

We are looking for an experienced & energetic Human Resources Business Partner (called Manager, Talent & Culture internally) to support the expansion & growth within our markets.  As a member of the Talent & Culture Team, you will be an ambassador of the Iora culture as you partner with market leadership to develop, implement & execute people solutions that are aligned with our strategic business objectives & support people development in a high growth environment.

Our ability to grow depends on attracting, integrating, developing, motivating & retaining the best people for our teams, while sustaining a vibrant culture built on courage, empathy, relationships, creativity, humility & passion. You will combine your years of human capital experience with a deep understanding of Ioras culture & business model to provide guidance & hands-on support to the market in all aspects of talent & culture including talent & performance management, employee relations & strategic workforce planning (among others).

We are open to diverse backgrounds in HR, blending operational expertise with employee relations savvy.

This position will report to the Senior Director of Talent & Culture who is based in Boston, MA.

Key responsibilities include:

  • Serve as trusted advisor to market leadership teams on key talent issues & strategies including talent management & organizational effectiveness.
  • Provide day-to-day performance management guidance to managers (coaching, counseling, career development, disciplinary actions), with a specific emphasis around managing in a rapidly growing & changing environment.
  • Manage & resolve complex employee relations issues. Conducts effective, thorough & objective investigations.
  • Maintaining in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks & ensuring regulatory compliance. Partner with legal department as needed/required.
  • Partner with other Human Resources team members to analyze key talent trends & metrics & develop appropriate solutions, programs & policies.
  • Provide guidance & hands-on support around role definition & restructuring, as well as workforce & succession planning initiatives.
  • Evaluate & support cross-market transfers, promotions & related talent matters.
  • Work closely with leadership & employees to strengthen communication & community, build morale, & increase effectiveness & retention.
  • Lead the Annual Performance & Compensation Review process for your designated business groups.
  • Lead Engagement Survey deployment, read out & planning for your designated business groups.
  • Proactively analyze & report on employee data (attrition, DEI etc) your designated business groups.
  • Foster a positive, diverse & inclusive culture through education, communication, & creative initiatives.

Desired qualifications include:

    • 5 years of progressive HR or Generalist experience, preferably in high-growth environment
    • Significant experience providing day-to-day performance management guidance to business unit leadership (coaching, counseling, career development, disciplinary actions).
    • A background in HR Operations is a plus & encouraged!
    • Excellent project management skills.
    • Experience with data analysis in excel.
    • Demonstrated experience in fostering a collaborative working environment between individuals & teams through coaching & personal example
    • Experience providing day-to-day performance management guidance to business unit management (coaching, counseling, career development, disciplinary actions).
    • Working knowledge of multiple human resource disciplines including talent & performance management, organizational development, employee relations, federal & state employment laws.
    • Action orientation & comfort with very fast pace & rapid change.
    • Flexibility to interact with employees at all levels.
    • Self-directed, motivated & collaborative.
    • Ability to travel up to 10-20% of the time to other markets.

About Iora Health

Iora Health is transforming health care, starting with primary care. We created a high-impact relationship based care model, that particularly benefits adults on Medicare & those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, & the technology that supports our care.

We know that when you invest in relationships with people, you can help them live happier & healthier. Our patients get a team that respects & listens to them. We get paid to keep our patients healthier, & it works - we are successfully improving the lives of our patients while lowering costs.

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