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Feather is redefining furniture rental for city living & helping people feel at home no matter where they live or how long they plan on staying. By giving people smarter options, Feather is able to keep more furniture in homes & out of landfills.
The Program Manager - Enterprise is responsible for the end to end success of the Enterprise arm of Feather. This includes scope of offering, pilot programs, daily execution of service, & corporate client-facing communication for Feathers key business accounts. The goal of this role is to best serve unique business clients in a scalable, profitable way.
What youll do:
- Run the day to day operations of existing enterprise business, overseeing a small team
- Interface with existing or new clients & collaborate with the CEO to design a client-specific business offering that exceeds the clients expectations while supporting Feathers growth & margin
- Manage the scoping, process design, & daily execution of new business pilot opportunities and/or unique project requests from existing clients through scalable process
- Own the outcomes of margin within the Enterprise business
- Design & build an organizational structure that executes the goals of the Enterprise business, with balance to the companys financial growth
What you have:
- 4+ years managing logistics operations with a heavy emphasis on third party logistics
- Passion for leading people
- Excellent written & verbal communication skills
- Intermediate-level analytical skills
- Experience leading meetings & performance updates with corporate clients
What you'll get when joining Feather:
- Competitive compensation
- Health, vision, dental, & life insurance
- Access to 401(k) & commuter benefits
- Flexible vacation & paid time off
- Sponsored lunches & unlimited office snacks
- Monthly in-office massages, team events, & a monthly wellness stipend
- A 50% discount on your own Feather subscription
- The latest hardware to get the job done
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