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Gympass // single membership to over 8500 gyms
Sales, Full Time    London    Posted: Tuesday, January 07, 2020
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Job Title Account/Engagement Coordinator/Executive

Department Engagement / Account Management Team

Location London Fields


Gympass is a discovery platform that empowers companies to engage their workforce in physical activity by providing access to the largest global network of workout facilities. With a single monthly membership, companies can help employees find an activity they'll love among more than 600 activities across the U.S., Europe, & Latin America. Our goal is to multiply the number of people exercising at every company to create a healthier & more engaged workforce

Founded in 2012 & headquartered in New York, we have a growing team in 30 offices around the world. Our mission is simple yet ambitious: defeat inactivity, & we know the only way to get there is together, partnering with companies, gyms & having the best talent.


At Gympass we are passionate about empowering people to take control of their fitness & defeating inactivity. As a business we are transparent with our goals, dedicated as a team to making them happen, & celebrating when we do! Gympass is meritocratic organisation, meaning, high-achievers get rewarded, whether that be financially, with progression, or one of the many new opportunities as we grow..

What really holds us together is that we praise a collaborative working environment, were people are trusted to deliver but given the support to do so... In a relaxed yet professional environment, with no dress code. Our office includes coffee on tap, a roof terrace, table tennis, a slide & is completely open plan to encourage collaboration amongst our teams. We don't believe in hierarchy & recognise that we need each other to achieve great things.


Reporting into the engagement Senior Manager you will:

  • Support Gympass Client Managers in carrying out all key client/account management tasks e.g. collecting & monitoring client data, organising client meetings, company set up administration, support in creating client presentations & event/communications planning
  • Develop your skills in client/account management, e.g. building & nurturing strong client relationships, problem solving, creating account reports & identifying areas/opportunities for growth
  • Take ownership of quarterly projects to help with ongoing development of client engagement strategy at Gympass
  • Work closely with Activation (Events) & Marketing teams to ensure timely delivery of creative assets & events
  • Take part in regular team brainstorms & growth hacks to constantly innovate what we do & how we do it
  • Build brilliant internal relationships with other Gympass teams to ensure close collaboration & process efficiency


  • You will have 1-2 years experience gained in a client facing role
  • You will be confident, diligent & enthusiastic, looking to join a fast-paced & exciting young company
  • You will be happy to contribute in group discussions & present new ideas internally
  • You will be professional & eager to learn & progress in a client/account management role
  • You will have a passion (in whatever form!) for health, fitness, wellbeing & defeating inactivity
  • University degree / equivalent is a must
  • Proven capabilities across all Office programs (Google Drive a plus)


  • Join a great team culture, working together to help the business achieve its goals & living the Gympass values
  • A dress down environment, open office with table tennis, a slide & beer on tap!
  • Outstanding opportunities for personal growth & career development in a people focused organisation.
  • Competitive salary & attractive commission structure that rewards results
  • 25 Days holiday (increases with length of service) + Bank Holidays
  • Discounted Gympass membership, allowing you access to our network of great gym partners!

To get a glimpse of Life at Gympass...Check out our new Instagram account! @gympasscareers

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