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Convene // conference & meeting spaces
 
New York City    Posted: Monday, June 20, 2022
 
   
 
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JOB DETAILS
 

As a Service Supervisor, you will be responsible for assuring the success of all programs, while maintaining a high quality products & service levels.

What Youll Do:

  • Supervise & set up the service of culinary in a quick & efficient manner to participants & ensure that it follows the Program Execution Order
  • Supervise the service team & support staff including setup, utilities, maintenance, & security
  • Coordinate culinary service between the culinary team & service team
  • Monitor inventory & keep culinary informed of accurate counts
  • Enforce all rules & regulations & ability to carry out all safety & emergency programs
  • Follow & health & safety regulations & ensure sanitations & cleanliness of service areas
  • Be involved in and/or conduct ongoing training of service specialist to maintain standards of service
  • Manage opening and/or closing inspection duties
  • Maintain service cleanliness in front & back of the sit
  • Ensure positive overall client satisfaction
  • Ability to interact with guests and/or associates in a courteous, empathetic, & discreet manner
  • Adhere to basic hygiene procedures & grooming standards
  • Lead & perform duties of service technician during shift

What We Look For: 

  • Minimum Bachelors Degree in Hospitality or related field preferred
  • Minimum 2 years of progressive experience in a conference center or a related field
  • Previous supervisory responsibility preferred
  • Strong knowledge of service standards, & different service types
  • Knowledge of food & beverage preparation techniques, health department rules & regulations, liquor laws & regulations
  • Ability to move, lift, carry, push, pull & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees, including bending, twisting, pulling, & stooping

Who We Are:

Convene is a premium work experience company that includes a network of 25+ meeting, event, & office locations, & Virtual & Hybrid Meetings products. Were creating premium, hospitality-driven, & tech-enabled meeting & event experiences through our proprietary technology platform & network of premium workplaces. Join us at the forefront of improving how people meet & work.

Were Here For You: 

At Convene, youll receive:

  • Excellent health coverage for you & your family 
  • Medical & insurance navigation support through Eden Health
  • Generous paid time off, including an extra day off for your birthday 
  • 401K plan with company matching
  • Professional development support 
  • Access to healthy meals & snacks at work (when in the office) 
  • A chance to be part of a dynamic, growing team 
  • The opportunity to have a significant impact on your team & the business in the work that you do 

We require all employees, regardless of location, to be fully vaccinated (including boosters, if eligible) against Covid-19 by the time they start, subject to any applicable accommodations. Therefore, if you were to join Convene, subject to any applicable accommodations, you would need to be fully vaccinated by your hire date to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. Convene will consider & review reasonable accommodation requests based on medical or religious grounds for qualified candidates.

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives. 

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