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Oscar Health // health insurance
Product, Full Time    New York City    Posted: Saturday, November 09, 2019
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Oscar Product is a growing, fast-paced team using technology & design to revolutionize healthcare. As a PM, youll play a key role in helping Oscar solve problems & accelerating your teams execution. We work on a wide range of projects in several areas: building next-generation consumer experiences, expanding into new markets, creating better ways for healthcare providers to interact with patients, optimizing internal operations & processes, & lots more. Wed love to hear about your experiences & interests to see what would be a great fit for you!

As a PM in our HQ office, youll play a key role in building the systems that fuel our core care delivery & insurance platforms. Youll work to develop new functionality for our members, providers, or internal teams, & youll be at the forefront of coordinating cross-team alignment to launch our proprietary platform. Youll work closely with a team of talented engineers on one of the following:

Care Delivery Platform: Youll focus on helping Oscar members understand how to improve their health & Oscar clinicians manage & treat health issues by building services & managing integrations to power our care delivery tools.

Claims Operations & Analytics Platform:Youll work on Oscar's proprietary claims processing system, driving scoping of large system-wide frameworks & multi-stage products, planning & coordinating with cross-functional & tech teams to drive major launches of the Oscar platform, & building highly configurable & complex data analytics applications for our internal stakeholders.

You are:

  • Experienced. You have worked directly with engineers in product management roles for 2+ years. (Were serious!)

  • A fast learner. Healthcare is complicated; youre excited to get into the details & become an expert in health insurance infrastructure, from how claims are processed to how payments flow through the healthcare system.

  • Comfortable with complex systems. You know how to analyze & decompose a complex system into its constituent parts.

  • Analytical. You know how to analyze & decompose a complex system, & how to communicate that complexity simply & cleanly. You use data to clarify decisions wherever possible (hard data skills like SQL a plus).

  • An end-to-end thinker. You can look at a problem & create a solution all the way from top-level goals to nitty-gritty operational details.

  • User-centric. You have a passion for user experience, & you can do everything from user research to working closely with designers to create an amazing experience.

  • Empathetic. You understand other disciplines & bring everyone together using clear communication & strong structured thinking.

  • Great at prioritizing. There are a million ways to make the healthcare experience better - we cant fix all of them at once! Where will you start & why?

  • Collaborative. You love helping engineers, designers, operations experts, & other teams around you do their best work. You solve problems with others.

  • Organized. You are a natural at project managing your features & getting things done.

  • Above all: you are mature, open-minded, & nice. (No jerks allowed!)

Your day-to-day will include:

  • Defining the business & user goals of your features & product area, creating process & system specifications for our operations, & working across teams to implement them.

  • Driving a road map for the designers & engineers you work with to rally around.

  • Working with engineers, designers & other internal stakeholders to create specs & implement features.

  • Making sure your features are on track & high quality, & helping your team adjust them as needed.

  • Generating insights from data & user research to inform decisions, create learnings, & measure success.

  • Coordinating & organizing work across multiple perspectives & functions within Oscar.

  • Testing, monitoring & maintaining the areas youre responsible for to ensure seamless & uninterrupted operations.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves & find both belonging & support. We're on a mission to change healthcare -- an experience made whole by your unique background & perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ( to make the need for an accommodation known.

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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