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Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, & third-party risk, weve created a no-nonsense platform to help supercharge the global push for trust. 

The Challenge

The Technical Implementation role is one of the key pieces of the OneTrust architecture. After the sales process, consultants are the key contact in driving & building the relationship, implementing the solution & managing the expectations of the customer. The role specifically covers the technical modules within OneTrust so requires employees to have a strong technical background. The role is probably the most important as its the bridge between OneTrust and the customer and internally, being able to identify gaps in the product which might help the business grow.

Your Mission

  • Implement the solution
  • Support clients throughout the whole implementation process, start to end, ensuring they receive exceptional service
  • You're the light to the company, your actions are how OneTrust will be perceived
  • Having the ability to work closely with the product team to build out ideas & concepts that are highlighted during implementations
  • Becoming Subject Matter Expert's to specific modules, helping other junior colleagues or supporting your team members who may be new to the OneTrust platform

You Are

  • Hard working, determined
  • Used to working at a very fast pace
  • Able to take information & process it very quickly
  • Must be independent & a fast learner
  • Tech savvy, interested in different frameworks
  • Ability to problem solve
  • Ability to communicate with stakeholders, & clearly & efficiently take information from the client & translate it to the relevant teams
  • Excellent communication skills (Verbal, written & presentation)
  • Detail-oriented with the ability to set priorities & be flexible in an ever-changing environment
  • Previously worked on implementing a SaaS solution 

Your Experience Includes

  • Fluent in Portuguese
  • BA/BSc in Computer Science, Engineering, Maths or related subject
  • 1-3 years of relevant experience across software development, professional services, solution engineering, technical consulting; with expertise in architecting, supporting and/or rolling out new technology & solution initiatives
  • Effective customer-facing communication & relationship building skills. Proven success in & genuine enthusiasm for working directly with customer
  • Proven ability to engage across corporate functions (Professional Services, Support & Product Management)
  • Previous end-to-end implementation experience, ideally on a SAAS platform/product
  • Experience in de-escalating tough situation to achieve a favourable outcome
  • Excellent verbal & written communication skills, including the ability to chair meetings or host webinars
  • Strategic thinking, problem-solving, & decision-making capabilities
  • Strong Technical Experience
  • APIs have a strong knowledge, being able to integrate
  • JavaScript, HTML, CSS must have previous experience with these web technologies
  • SSO extensive knowledge
  • Strong understanding of Technical Concepts
  • Ability to build relationships across stakeholders in marketing, sales, & engineering
  • Proficiency in Microsoft Excel 
  • Strong entrepreneurial skills to excel in a complex & rapidly evolving SAAS environment
  • Willingness to travel (10-20%)

Extra Awesome

  • CIPP/E or CIPM certified 

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad  the countdown has begun. The destination? A career without boundaries working alongside a diverse & inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice & expertise will help chart the direction of an entirely new industry Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees & applicants for employment & prohibits discrimination & harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 
 
 
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