KeyMe is a New York City-based company revolutionizing lockout solutions for homes, cars & businesses. Via artificial intelligence & robotics, KeyMe allows users to store, share, & duplicate their physical keys & RFID cards. Fully automated, self-service key duplicating kiosks can be found in over 2,000 locations in 44 states inside of Bed Bath & Beyond, Rite Aid, 7-Eleven stores, & many major grocery store chains. Our free mobile app allows users to manage their keys either scanned at a kiosk or from photos so that they can access their keys no matter the time or place, at a kiosk or via mail order, & never get locked out again.
Headquartered in Manhattan, KeyMe is an exciting, well-funded (over $105M raised to date), tech startup that is solving real consumer pain points. The company expanded its install base by 5X in 2017, & has tripled revenue in 2018. KeyMe is proud to have an open, collaborative & relaxed atmosphere where bright professionals work hard & enjoy what they do. With the added benefit of a friendly, flexible & creative working culture, youll be joining a forward-thinking team youd be happy to work with.
Inbound Phone Sales Representative
What youll be doing
The KeyMe Phone Sales Representative will handle a high volume of inbound phone prospects from customers in need of locksmith services. Our customers are usually in stressful situations when they contact us, but the right candidate will have enough empathy & patience to help them solve their immediate lockout issue. Our Key Consultant Representative will be able to conduct a thorough needs analysis with both speed & confidence to ultimately match our customers with the right service provider. Additionally, they will display a high attention to detail in their communication & data entry to ensure an optimal experience for the service providers & customers.
Inbound Phone Sales Representatives will be responsible for taking sensitive personal & payment information from customers, so were seeking candidates who have a track record of working while using high integrity. Rotating late night & weekend shifts required. May expand to 24/7.
How we know you can do it
- High volume call center experience
- Retail or phone sales experience
- Empathetic approach to sales
- Proven ability to work at a high speed & act with urgency
- Goal-driven & motivated by personal growth
- Minimum of 2 years relevant experience
- Background knowledge of locksmith, home services, or vehicle industries a plus but not required
- Multi-language proficiency also a plus
What youll get
- Competitive compensation that includes base salary & commission
- 100% covered Health, dental & vision insurance
- Flexible Spending Account (FSA) & Health Savings Account (HSA) options
- Matching 401K plan
- Stock Options
- Commuter Benefits
- Snacks & drinks in the office
- Paid Time Off
- No dress code/casual dress
More reasons you should work with us:
Working at KeyMe will offer you the unique opportunity to not only be a part of the heartbeat of our company, youll also be at the forefront of a budding business within it (Locksmith Services). Its like a startup turducken! At KeyMe, we focus on your growth too - which is why we strongly believe in building careers by promoting from within first. We value respect, teamwork & your time so we have no problem compensating you for a job well done. Rewards & bonuses are based on performance & metrics not seniority.
Sound good? Apply!