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Landor // brand consulting & design
New York    Posted: Friday, April 02, 2021
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Landor & Fitch: Extraordinary Brand Transformation by Design 

Social change & soaring technology are transforming the world around us, putting incredible pressure on businesses to continually change & adapt.

In this world, brand has never been more important. A strong brand has purpose. It informs decisions, drives differentiation & propels positive cultural change. And when brand is brought to life with world-class design, it creates more than growth on the balance sheet it builds a sustainable future.

By bringing together Landors brand consulting & strategic design capability, Fitchs expertise in experience, retail & workplace design - we help our clients drive business transformation

At Landor & Fitch, were proud to be the worlds largest specialist brand & design group. With more than 1,200 curious & creative minds, spanning 20+ countries, we work as one team to make a positive difference for our clients, their communities & the world we live in.

The role

The Client Manager achieves & maintains client satisfaction by ensuring that projects are delivered on scope, on time, & on budget. You are the central point of communication on one or more brands & are accountable for the accurate flow of information between our client & the internal team. You will report to the Client Director. 

You seek ways to grow existing business & add value to other new business pursuits. 

You ensure that all milestones are met & partners with our client directors on all important relationships. 

You participate in brand discussions, client workshops, brainstorms, & the development of strategic deliverables. 

You must embrace & display passion & curiosity with all of Landor & Fitch's capabilities including research, strategy, innovation, design, naming/verbal identity, environments, digital, & engagement, & recommends growth opportunities that expand Landor & Fitch's offer with your clients. 

You must demonstrate commitment to outstanding project & financial management for all projects, engagements, & growth opportunities, grow project & budget management skills, & use those skills to ensure projects stay on brief, on budget, & on time. 

You will support our client services & strategy teams to develop & write competitive & creative strategies & plans. 

You will align & voice the link between creative work & strategic foundations & insights & may be asked to research prospective clients; background, industry trends, organizational structure, business objectives, competitors, to build competitive intelligence. 

What we are looking for

You have 3+ years of experience in project management in a branding consultancy, advertising agency, or business consultancy. 

You have previous experience with business-to-business (B2B) or corporate clients. 

You have exceptional organization & communication skills. You have the ability to work in a high-pressure, fast-paced environment. 

You are strategic & decisive, but respectful of & comfortable with ever-changing priorities. 

You are an amazing team player, collaborative & responsible. 

We believe diversity brings creativity, which is at the heart of everything we do. We are actively engaging in creating an environment free of discrimination, where our people & their uniqueness can shine & be celebrated. Were working to set a standard for the industry as a whole, creating a culture of equity & belonging. We may not be perfect, & we know there is work to do, but we regularly check with our teams & Employee Resource Groups on how we are doing, using their insight to frame our thinking & actions, so we can all do better, working as one Landor & FITCH.

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