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Lyft // on-demand ride-sharing
 
Philadelphia, PA    Posted: Friday, April 09, 2021
 
   
 
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JOB DETAILS
 

At Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, & diverse organization.

Lyft is looking for a Fleet Lead with a proven track record of leading & executing analytically-driven projects. Along with the success of the Driver Center as a whole, the main focus for this role will be Lyfts Express Drive program. Lyfts Express Drive program is a key contributor to driver growth, extending our mission of eliminating the need for individual car ownership to our drivers; if you want to drive for Lyft, & need a car, Express Drive offers flexible options for you.

Lyft is looking for a data-driven operator & builder with a strong focus on asset utilization. You will take point on managing a fleet of vehicles by analyzing data for performance gaps & process improvements, managing partner & vendor relationships, & improve processes. You will work cross functionally at a Driver Center that operates with multiple business lines. Your passion for drivers & customer service is bar none. Youre excited to operate & grow a business within a business & have an all-hands-on-deck attitude.

Responsibilities:

  • Manage the vehicle supply lifecycle across your region, from in-fleeting to maintenance to decommissioning & disposition.
  • Forecast quarterly inventory of vehicles & collaborate with regional management to balance demand & vehicle supply
  • Lead operational relationships with Lyft partners & service providers to optimize vehicle quality & turnaround time
  • Handle escalated vehicle issues to get vehicles back in service & increase utilization
  • Build cross-functional, internal partnerships that support your unit of business
  • Present quantitative & qualitative findings to regional leadership to help drive high impact decisions
  • Work to improve the driver experience & have a passion for doing so by interacting with renters to understand areas for opportunity

Experience:

  • Bachelors degree or equivalent
  • 5+ years of professional experience preferred
  • 3+ years managing hard assets in a fleet management business (car rental, FMC, etc) preferred
  • Experience managing a team
  • Deep knowledge of the TNC industry
  • General knowledge of the automotive industry & vehicles
  • Strong emphasis on data-driven decisions
  • Proficiency in Google Sheets/Microsoft Excel
  • Experience managing vendors & partners
  • Extremely process oriented
  • Strong communicator -- can communicate equally effectively with staff, vendors, & Lyft leadership
  • Strong bias for action

Benefits:

  • Great medical, dental, & vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive & diverse workplace. All qualified applicants will receive consideration for employment  without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state & local law. 

 
 
 
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