SoundCloud is the world's leading audio platform, allowing everyone to discover unique content anywhere, anytime, on the web & on mobile. Join us as we work together to give people the power to share & connect through music
We care about people & the experience of SoundClouders. Within the Workplace team we are constantly pushing the bar for programs that engage people at work, & creating spaces that are both functional & inspiring.
As the New York Workplace Specialist you will be responsible for our front desk, general office & clerical duties. Additionally, you will be responsible for in office employee experiences to boost morale & build connection amongst teams. In this role, customer service is key as you are the first point of contact for visitors at SoundCloud, greeting both internal & external guests, assisting them with directions & guidance within the office. You are also the point person for all of our team members.
Some of your responsibilities include mail management, general office organization & maintenance, ordering office supplies, & utilising google apps for communication & information tracking within an international team. Planning & executing onsite events, partnering with our DEI & Employee experience leads to ensure inclusivity. You will act as the lead person for daily office activities including facilitating the food program, ensuring the public space is maintained to high standards, housekeeping staff are properly directed, & hiring external contractors to complete necessary work. You will be the main point of contact for setting up events in the offices such as lunches, tech talks, team offsites, internal social events, & large conference call meetings. You will also manage the corporate apartment, travel calendars & assists with any travel arrangements or local resource information visitors should need.
To be successful in this role:
- Event planning & logistics
- Good with budgeting & reconciling receipts
- The ability to keep confidentiality & a helpful attitude to all employees
- Advanced office equipment skills, such as scanning, MAC, & G-suite
- Experience working in a professional office environment with exposure to customer service is ideal
- Must be able to work in an office environment M-F remote/hybrid work is non-negotiable.
Diversity at SoundCloud
SoundCloud is for everyone. Diversity & open expression are fundamental to our organization; they help us build a social platform & global community where anyone can create, discover, & share sounds. We acknowledge the challenges in our industry, & strive to develop an inclusive culture where everyone can contribute.