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Shutterstock is marketplace connecting creative professionals w/ best photos.
Sales, Full Time    New York, New York    Posted: Monday, February 11, 2019
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The Opportunity:

Shutterstock is seeking an enthusiastic Sales Operations Specialist to provide day-to-day operational support for the Global Enterprise Sales team, including: troubleshooting, tracking, prioritizing & escalating reported issues.

Seated in our New York City office & reporting to the Manager, Global Sales Operations, this position will maintain & improve sales operations by monitoring key systems & processes; identifying gaps, resolving issues short term & recommending scalable long term solutions.


  • Act as a Help Desk resource for the Global Enterprise Sales team
  • Use strong problem solving skills, interpersonal skills & ability to develop working relationships with the various teams within the company
  • Analyze present processes & identify improvement & enhancement opportunities
  • Document process information with the use of process flow diagrams
  • Test & execute processes to ensure that the right results are achieved
  • Collate feedback on process performance & use the collected data as the basis for future process improvement projects
  • Monitor & measure the effectiveness of new processes to ensure consistent value delivery
  • Communicate complex information clearly & persuasively to create engagement & support across multiple levels within the organization


  • A Bachelors Degree with 2 - 3 years of sales/service operations experience
  • Experience using Salesforce
  • You are a strong communicator with a high degree of analytical skills
  • Proven experience in business process designs & documentation
  • Ability to multitask using superior time-management & organization skills
  • Proven ability to work effectively within all organizational levels & departments to achieve desired results; the ability to work independently & as a member of a team.
  • Youre adaptable to a changing environment

Preferred Qualifications:

  • JIRA experience
  • Familiarity with Lucidchart or a similar program
  • Knowledge of Change & Release Management processes (Agile)
  • Experience with leading Marketing Automation tools
  • Experience with Apttus, DocuSign, Distribution Engine, Cirrus, Eloqua, SalesLoft

About Shutterstock:

Shutterstock, a global technology company, has created the largest & most vibrant two-sided marketplace for creative professionals to license content - including images, videos, & music - as well as innovative tools that power the creative process.

The company has expanded its portfolio to include Bigstock, a value-oriented stock media agency; PremiumBeat, a curated royalty-free music library; Rex Features, a premier source of editorial images for the world's media; & Shutterstock Custom, a platform for custom content creation, as well as Offset, a high-end image collection.

For more information, please visit & follow Shutterstock on Twitter, Facebook, & Instagram.

Equal Opportunity Employer, M/F/D/V

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