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Yext // providing brand-verified answers to consumer questions
 
Product, Full Time    New York City    Posted: Friday, March 26, 2021
 
   
 
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JOB DETAILS
 

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions wherever people search. Starting with the company website, then extending across search engines & voice assistants, businesses around the world, like Taco Bell, Marriott, & Jaguar Land Roveras well as organizations like the U.S. State Departmenttrust Yext to radically improve the search experience on their websites & across the entire search ecosystem.

Yext Associate Product Managers design & innovate our ground-breaking Knowledge Engine. We meet customers, design product improvements, work closely with partners, drive software projects, & manage launches. Our role is highly cross-functional - we are constantly presented with opportunities to learn new things & have a big impact throughout our business. We encourage outstanding individuals interested in having a key role at a great company to apply for this challenging & rewarding position!

What Youll Do

  • Meet with current & prospective customers to understand their needs to drive product planning
  • Follow industry trends through exploring complementary & competitive products, meeting with partners, attending conferences, & investigating new technologies
  • Contribute to company-level product planning by developing concepts into specs, evaluating them, & participating as we build a strategic product roadmap
  • Generate, gather, & coordinate ideas for features & improvements for the Yext local marketing cloud, prioritize feature requests, & maintain part of the roadmap
  • Investigate & analyze requests from customers, partners, & internal stakeholders, design solutions for them, & drive their implementation
  • Design product enhancements & communicate designs orally, through diagrams, & through PRDs
  • Facilitate software development projects, working with our design team, engineering team, & other stakeholders
  • Coordinate feature launches, including orchestrating testing, documentation, training rollout sequencing, customer communication, & adoption measurement
  • Work with partner companies to explore & drive business development initiatives
  • Serve as a resource for other employees who have product questions, feature requests, & other needs
  • Present current & future capabilities to both internal & external audiences

What You Have

  • BA/BS in Computer Science or related field, or similar college level education
  • Product mindset - inclination & ability to envision a product & then marshal & drive resources to realize that vision
  • Flexible, fast learner who thrives in a constantly changing work environment
  • Able to generate creative, simple solutions to complex problems
  • Ability to quickly understand, reason about, & fluently discuss existing & proposed software systems
  • Excellent writing & presentation skills
  • Strong leadership skills
  • Ability to work efficiently in a collaborative team environment
  • Works well under pressure
  • Effective time-management skills & the ability to balance multiple projects
  • Solid work ethic

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

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