Who we are:
Loadsmart is transforming the logistics industry by moving more with less. We combine great people & innovative technology to optimize the movement of freight throughout North America. We design & build cutting edge tools for our team, customers & carriers, using machine learning algorithms to connect cargo with trucks in a transformative instant booking model. By matching supply & demand better & faster than any other solution in the industry, we reduce miles, fuel, time & complexity for both shippers & motor carriers.
Who you are:
You believe in gamechanging innovation & you're excited to reimagine a $700 billion industry. You draw energy from moving the needle in a fast-paced environment. You know how to execute, keep your cool & create effective solutions that will provide lasting value to our customers in a fast-paced environment.
The Customer Operations Manager is responsible for providing our customers with a high level of service & an excellent overall experience. In this newly created position, you will be running Customer onboarding, managing Customer KPI's & acting as the operational expert & go to contact for your named accounts.