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Rent The Runway // designer dresses & accessories rental
New York City (Rent the Runway HQ)    Posted: Friday, November 01, 2019
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About Us:

Rent the Runway is transforming the way modern women get dressed & disrupting the $2.4 trillion global fashion industry by enabling women to rent, versus buy, clothing. Founded in 2009 with a vision to build the worlds first living closet, RTR believes that women everywhere will soon have a subscription to fashion. Weve pioneered a new industry by transforming the traditional model of clothing consumption, making apparel rental an indispensable utility while also powering women to feel their best every day. RTR offers apparel, accessories & home decor from over 650 designer partners & has built in-house proprietary technology & a one-of-a-kind reverse logistics operation. Under CEO & Co-Founder Jennifer Hymans leadership, Rent the Runway has been named to CNBCs Disruptor 50 five times in ten years, & has been placed on Fast Companys Most Innovative Companies list multiple times. RTR has five retail stores of the future, 11 million community members & employs nearly 1,800 people, all of whom have equal benefits across the organization, 93% of whom are female and/or non-white, with 80% of leaders who are women

About the Job:

As the Retail Visual Director, you will be responsible for elevating & overseeing the customer experience within our stores through effective visual presentation, & will act as the custodian of the RTR brand on the local scale. In this role you will lead & inspire a retail team by taking a hands on approach, & ultimately create an environment that is engaging to the customer, & in line with the RTR brand vision. Were looking for someone who is a leader, & a project manager with extensive retail visual merchandising experience, marketing & branding awareness, as well as a strong aesthetic understanding. This role will report to the Sr Director of Retail Operations.

What Youll Do:

  • Develop company wide visual representation guidelines in line with RTR brand vision & uphold streamlined visual merchandising standards across all stores.

  • Determine each locations inventory needs based off unique market trends, customer data analysis, & the constraints of each physical space. Partner with allocation & the store teams to deliver a product assortment that improves the customer experience & elevates brand presentation in each store.

  • Coach, educate & lead store visual teams to effectively maintain standards, & uphold the integrity of the presentation.

  • Build product knowledge & enthusiasm, through ongoing training & development for all store teams.

  • Partner with corporate & retail teams to support local community events, partnerships & sample sales, ensuring the presentation is inspirational to our customer & on brand.

  • Ensure all facilities are maintained & repaired in a timely manner to uphold a high standard of customer experience within all stores.

  • Partner with marketing, & brand teams to ensure campaign messaging is reflected within the retail product assortment & presentation & communicated to store teams. Serve as the liaison between the two teams, & key participant in retail planning stages, & own the retail marketing calendar.

  • Set floor plans within each retail space, & spend time within each market hands-on with the teams, executing roll-outs & floor sets, partnering with & training the store teams.

  • Oversee & procure store signage, & collateral in line with store needs & RTR standards.

  • Source & install all furniture, retail fixtures & decor, including artwork, window displays, & plants elevating the customer experience & overall aesthetic of each location.

  • In partnership with the retail operations team; project manage & oversee all renovations, improvement projects, roll-outs, new store openings, & relocations . Manage third parties as needed, including architects, designers, & GCs, while managing & adhering to the retail budget.

About you:

  • 7+ years experience in a field visual merchandising management function, preferably overseeing multiple locations.

  • Experience leading, coaching, & developing large teams, & the proven ability to inspire & motivate.

  • Strong written & verbal communication skills, including proficiency with Excel & Google Docs.

  • Ability to analyze data & reporting from multiple sources to generate insight & inform operational decisions.

  • High level communication skills & ability to work cross-functionally.

  • Strong Project Management skills.

  • Entrepreneurial mindset with the ability to react to business trends & identify areas of opportunity.

  • Must be able to climb stairs in a multi level store, work while standing & walking & be able to lift approximately 40 lbs.

  • Travel up to 30%.


At Rent the Runway, were committed to the happiness & wellbeing of our employees, & aim to create a workplace that fosters both personal & professional growth. Our benefits include, but are not limited to:

  • Generous Paid Time Off including vacation, paid bereavement, & family sick leave - every employee needs time to take care of themselves & their family.
  • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
  • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, & have some fun!
  • Exclusive employee subscription & rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
  • Comprehensive health, vision, dental, FSA & dependent care from day 1 of employment - Your health comes first & weve got you covered.
  • Industry leading 401k match - an investment in your future.
  • Company wide events & outings - our team spirit is no joke - we know how to have fun!

Rent the Runway is an Equal Opportunity Employer. Rent the Runway does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, & business need

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