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Care/of is a personalized vitamin & supplement brand
New York City    Posted: Tuesday, January 29, 2019
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You are unique. So are we.

Care/of ( is a fast-growing, venture-backed wellness startup. We offer personalized daily vitamin & supplement packs, recommended for people based on their diet & health goals. Delivered with a touch of joy. Care/of launched in 2016 & is based in New York City. (And were excited to meet you.)

What you'll do:

As the Operations Analyst, you will dive deep into processes & data sets, identify issues & areas for improvement, & create thoughtful solutions to help us build a more efficient operation within our Fulfillment Center. Reporting to our Head of Operations, youll partner closely with our Engineering, Data Science, Customer Experience, & Physical Product teams to craft, automate, & optimize fulfillment processes, driving scalability & making a significant impact on the Care/of customer experience.

  • Build & own operational KPI metrics dashboards to help the Operations team connect the dots & make data-driven decisions
  • Analyze & optimize product, inbound, packaging & shipping costs & apply this knowledge to influence future product roadmap & sourcing decisions
  • Proactively spot bugs & operational inefficiencies; make recommendations to improve processes & deliver a better customer experience
  • Lead special strategic initiatives across the organization that drive margin growth & process improvements

Who you are:

  • The owner of a bachelors degree, preferably with a quantitative focus
  • Backed by 1-3 years of experience in a highly analytical role, ideally in operations or management consulting
  • Highly proficient in writing Excel queries (SQL a plus)
  • Armed with a demonstrated track record of translating business goals into metrics & building dashboards & visualizations using BI tools
  • Experienced in using data to inform decisions & working cross-functionally to solve ambiguous problems, seeing them through completion
  • Willing to roll-up your sleeves to take on the nitty-gritty executional tasks that come with an early-stage start-up
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