Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building & powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies & government organizations around the world to build & run mission-critical processes with ease & speed.
Hyperscience helps enterprises quickly build & roll out new business processes with built-in automations, reduce manual errors, increase high- & low-skilled employee productivity, & eliminate the need for costly transformation. Hyperscience's Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare & government organizations, including TD Ameritrade, QBE Insurance Group Limited & Voya Financial, helping them lower costs, reduce error rates by 67% & increase employee capacity by 10x.
Since its founding in 2014, Hyperscience has grown to more than 250 employees with offices in New York City, Sofia, Bulgaria, & London, UK, & has consistently been recognized as one of the best places to work, with a collaborative & innovative culture & best-in-class benefits.
We are The Automation Company, & that's instilled in our DNA. We're looking for an IT Associate who's a problem solver & leverages excellent Help Desk skills to enable our fast-growing, diverse, & most of all, global workforce. As a company with multiple offices globally, growing full-time remote staff, cloud-first IT environment, & compliance needs, we have a series of unique challenges that require creative, secure-by-default, & thoughtful technical solutions. This role will spearhead that effort. Managing day-to-day support tickets helps create a seamless end-user experience that effectively addresses the company employees' needs.