Who we are & what we do
SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our mission is to power the curious & enable organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved & well known throughout the worldover 6 billion people have taken a SurveyMonkey survey! Today, more than 17 million active users rely on our platform to measure & understand feedback from employees, customers, website & app users, & the market. And our enterprise-grade products & solutions enable 335,000+ organizations globally to solve daily challengesfrom delivering better customer experiences to increasing employee retention.
More about our Product Research & Methodology Team
Product Research at SurveyMonkey aims to conduct research that helps inform strategic decisions for our products, all informed by an understanding of our customers & target market. As a company that creates a research platform for others to use, our researchers are in a unique position to be experts, providing scaled guidance & expertise on a use case in our product to millions of users worldwide.
What we're looking for
During your internship, you will work with survey scientists & user researchers on SurveyMonkey's product research team to conduct research. You will learn about designing & running research projects that benefit SurveyMonkey products, which includes research design, collecting & analyzing data, & presenting the findings, that help promote a great customer experience with our products.
You will
- Design, run, & analyze product research projects from start to finish
- Conduct analyses of data, both qual & quant
- Present your research findings across multiple teams
- Draft, edit, & program survey questionnaires
- Support participant recruitment, study prep, & note taking
- Fact-check reports & other data products
You have
- Enrolled in a post-graduate degree program in survey research, experimental psychology, human-computer interaction, human factors, or another related field
- Familiarity with a variety of research methods
- Experience summarizing data for a variety of audiences, including non-researchers
- Worked in a collaborative environment
What we offer our employees
SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can thrive. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.
SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.
Learn more about our diversity, equity, & inclusion efforts here.
