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SurveyMonkey // online survey platform
 
Product, Internship    New York City, New York    Posted: Saturday, December 19, 2020
 
   
 
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JOB DETAILS
 

Who we are & what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, & survey feedback. Our mission is to power the curious & enable organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved & well known throughout the worldover 6 billion people have taken a SurveyMonkey survey! Today, more than 17 million active users rely on our platform to measure & understand feedback from employees, customers, website & app users, & the market. And our enterprise-grade products & solutions enable 335,000+ organizations globally to solve daily challengesfrom delivering better customer experiences to increasing employee retention.

More about our Product Research & Methodology Team

Product Research at SurveyMonkey aims to conduct research that helps inform strategic decisions for our products, all informed by an understanding of our customers & target market. As a company that creates a research platform for others to use, our researchers are in a unique position to be experts, providing scaled guidance & expertise on a use case in our product to millions of users worldwide.

What we're looking for

During your internship, you will work with survey scientists & user researchers on SurveyMonkey's product research team to conduct research. You will learn about designing & running research projects that benefit SurveyMonkey products, which includes research design, collecting & analyzing data, & presenting the findings, that help promote a great customer experience with our products.

You will

  • Design, run, & analyze product research projects from start to finish
  • Conduct analyses of data, both qual & quant
  • Present your research findings across multiple teams
  • Draft, edit, & program survey questionnaires
  • Support participant recruitment, study prep, & note taking
  • Fact-check reports & other data products

You have

  • Enrolled in a post-graduate degree program in survey research, experimental psychology, human-computer interaction, human factors, or another related field
  • Familiarity with a variety of research methods
  • Experience summarizing data for a variety of audiences, including non-researchers
  • Worked in a collaborative environment

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, & culture for our 1,000+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can thrive. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work & FORTUNE as a top workplace in 2018 & 2019, & we have also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 & the Forbes Cloud 100. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity & are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, & inclusion efforts here. 

 
 
 
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