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Cic // Cambridge Innovation Center
Boston, MA    Posted: Wednesday, October 09, 2019
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InsurTech Desk Manager
Are you a natural connector, excited about an opportunity to design, develop, & implement a one-of-a-kind program to bring startups & insurance industry corporate innovators together around cutting edge programming? If you are attuned to the nuances of effective communication, energized by creating events to bring a community together, ethical, & interested in business development, you may be the InsurTech Desk Manager we seek!

Founded in 1999, CIC's mission is to improve the world by helping exceptional entrepreneurs innovate better & faster. We offer carefully curated working environments that combine private, secure offices alongside shared amenities in locations across Boston, Cambridge, Miami, Philadelphia, Providence, Rotterdam, St. Louis, & Warsaw & are growing into other cities, within the US & abroad. We currently serve 1800+ startups, growth companies, & branches of larger organizations, representing for-profit, mission-driven, & non-profit sectors across a wide array of industries. The spaces are purposefully designed & built for innovation, featuring tailored workspaces such as biotech & robotics laboratories, & bring together frequent, large gatherings of the best & brightest innovators & entrepreneurs.

CIC currently has over a million square feet of space under lease & is actively pursuing campuses in additional cities globally, including Dublin, Tokyo, Bilbao, & Sydney, with plans to grow to 50 cities over the next 10 years. We pride ourselves on displaying a high degree of care & accuracy in everything that we do, & we work to ensure that our clients thrive every day that they are in our space. We believe that our ability to support world-changing entrepreneurs is only as good as the people who make up our teams, & as such we are looking for people who are interested in contributing to--and improving--the way we work.

We invite you to explore all our openings & learn more about our teams here

We believe one way to serve our mission is by building centers of excellence focused on specific industries. Recently, CIC decided to focus on the particularly high potential opportunity taking shape at the crossroads of insurance, the business of managing risk, & technology -- that is, InsurTech. (Click here for more information about InsurTech - please note this will make you navigate away from this job description) This industry is at the dawn of a massive transformation. InsurTech Desk is CIC's newly established touchpoint for InsurTech & InsurTech-adjacent companies in the Greater Boston area. In partnership with Innovation Underwriters (IU, a not-for-profit Insurance Collaborative), we support InsurTech companies in the Greater Boston Area.

The ideal InsurTech Desk Manager candidate will possess the following characteristics:

Passionate about startups, innovation, & entrepreneurship, & an interest in, or eagerness to learn about, the insurance & risk industry & desire to support InsurTech companies in the Boston area.
Strong communicator & relationship-builder; excellent instincts as a connector, enjoys participating in local community gatherings & coordinating event logistics.
Committed to work they consider mission based, seeing work as an opportunity to make powerful contributions to larger efforts.
Willing to, & skilled at, performing varied operational & administrative tasks; meticulous approach to detail, organization, & time management; able to self-direct & anticipate problems & needs; independent & trustworthy.
Collaborative; a team-minded, happy-to-help individual naturally drawn to busy, evolving environments, & continually willing to learn.
Able to quickly understand what's needed for the events & programs to be successful.
Excited about creative opportunities to shape the community & the experience of InsurTech clients at CIC, & ready to learn & become well-versed in the InsurTech industry.

The InsurTech Desk Manager reports to Kristin Brief, CIC's Entrepreneur-in-Residence (based in Boston / Cambridge) & works very closely with Charlie Sidoti, Executive Director of Innovation Underwriters (based in Boston / Cambridge) & Anne Webb, Co-Founder of Innovation Underwriters (based in New York). 

Responsibilities are wide-ranging & span several groups within CIC, making the InsurTech Desk Manager a fun & dynamic role! On a daily basis you will be responsible for interacting with a wide variety of stakeholders to promote & implement the missions of both CIC (helping to create powerful innovation ecosystems) & IU (fostering innovation in the management of Risk & business of Insurance). You will coordinate operations across a complex & dynamic ecosystem, support marketing efforts, assist with business development, manage critical relationships both internally & externally, & support event logistics.

Two to four years of full-time working experience.
Bachelor's degree or equivalent experience.
Interest in a long-term role. We are a growing company, & we like to hire people who can grow with us over the years.
Excellent verbal & interpersonal skills.
Marketing and/or insurance industry exposure and/or experience is a plus.
Previous demonstrated interest in the intersection of Insurance & innovation is a plus.

In addition to helping our clients achieve great things, we work to ensure that our employees are healthy & supported. Some of the benefits of being here include:

Fun people in a dynamic space. We pride ourselves on finding driven & bright collaborators who are eager to lend their own unique skills to the team, as well as to our inspiring clientele. The number one reason CICers say they like working here is because of their colleagues!
Personal growth. This is a great opportunity to learn & develop skills within the epicenter of the innovation community at a growing company.
Discounted services & memberships on tools to make your life happier/healthier such as gym memberships, tech & design support, hotel stays, & other fantastic options.
Great benefits! See more below.
Regular massages, access to a nursing room, secure bicycle parking, a game room, a gym, shower rooms with towels, & stocked kitchens.
Central location. CIC Cambridge is a stone's throw from the Kendall Square MBTA Red Line stop. CIC Boston is centrally located in downtown Boston & is within walking distance to the Blue, Green, Orange, & Red line.

Compensation is commensurate with experience plus 100% of the cost of a premium healthcare & dental package, long & short-term disability, life insurance, 401k matching after the first year of employment (must be 21+), & two weeks paid vacation plus twelve holidays from the start (more with seniority). Annual reviews with raises significantly above the national average every year for those on track with strong performance.

CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions & experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer.
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