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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Monday, May 09, 2022
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Do you love spreading the word about Warby Parker to all your friends across the country? Do you have a passion for processes & an eye for detail? If so, you could be just who our Retail Operations team is looking for to focus on new store openings. The New Store Opening Coordinator will support the logistics of opening new Warby Parker locationsfrom ordering setup supplies to shipping orientation materials to supporting on-site facilitators on the ground. They will also have a hand in sourcing new supplies for our whole retail fleet & support project rollouts across retail. Read on for more details! 

What youll do: 

  • Maintain the master supplies list for new retail locations & ensure that items arrive on time to our consolidator, then to our stores 
  • Coordinate with our Supply Chain, Brand, Visuals, & Lab teams to ensure that their departments materials are delivered to the third party consolidator & checked in
  • Partner with third partner supply vendor to maintain supplies inventory for new store openings & identify ways to streamline the ordering & packing processes
  • Manage system & account creation for new stores to ensure that new locations are ready to go from the tech side
  • Provide remote support to the field team on-site executing training & store setup 
  • Act point-person for HQ partners on new store training & setup dates- maintain a calendar of dates & keep key stakeholders up to date on date changes to ensure that their items are scheduled correctly. Develop & deliver routine communication to these HQ partners to ensure all are regularly informed on NSO dates.
  • Partner with the Associate Manager, Retail Operations to provide support on retail support projects, support tickets, & execution of fleet-wide rollouts
  • Collaborate with other members of the Retail Operations team to identify ways to incorporate new store supplies & systems into the retail fleet, & implement fleet-wide supply & system rollouts at NSOs

Who you are: 

  • Detail-oriented & able to focus on the minute tasks of a project while understanding how they relate to the end goal
  • A quick & decisive thinker who can work & adapt quickly as requests come in & processes change
  • A natural team player who likes working with others & building cross-team relationships
  • Process-driven & always looking for a way to make work more succinct & streamlined
  • An analytical problem solver with a no-task-too-big-or-too-small attitude 
  • A master organizer (e.g., you color coordinate your closet & alphabetize your bookshelves)

Extra credit: 

  • A strong working knowledge of G suite 
  • Experience with new-store setup, either at Warby Parker or another retailer

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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