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CarGurus // online platform for used cars
Design, Full Time    Cambridge, MA    Posted: Thursday, August 08, 2019
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Meet CarGurusthe #1 visited online car shopping website in the US. At CarGurus, were building the worlds most trusted & transparent automotive marketplace where its easy to find great deals from top-rated dealers.

Founded in 2006 by Langley Steinert (co-founder of TripAdvisor), CarGurus is a technology company with a passion for data & its power to simplify every aspect of the car shopping experience. Using proprietary technology, search algorithms & innovative data analytics, we provide unbiased validation on pricing, dealer reputation & vehicle history.

As a member of the UX team, youll partner with CarGurus UX designers & project teams to create & collaborate on copy for new products & features.

An online portfolio with samples of past work is required for this position.

What Youll Do

  • Write, edit & improve copy for web & mobile experiences, interaction flows, user onboarding, notifications, navigation labels, error states, transactional emails, informative landing pages & more.
  • Offer a content strategy perspective throughout the product development process
  • Apply our brand voice & tone guidelines to in-product copy so that we read & speak consistently across our product(s).
  • Define product content strategy for new products.
  • Write clear & concise content across multiple touch points.
  • Work with localization teams to ensure the intention behind translated copy is accurately captured.
  • Develop content frameworks, product narratives, & other deliverables that explain your strategy.

Who You Are

  • You have significant copywriting experience with interactive/ad agencies, design studios, or Internet companies & a portfolio that includes samples of great product, UX, email, & mobile app content, including microcopy & push notifications.
  • Experience writing for mobile & responsive content.
  • A talent for empathetic writing & delivering great user experiences based on user research.
  • Ability to think big & understand complex feature sets
  • Ability to distill complicated topics into language that anyone can understand
  • Writing for internationalization a plus.
  • Excellent oral & written communication skills
  • BA/BS degree in Journalism, English, Communications, or other communication major/equivalent practical experience

CarGurus Culture

At the core of our company culture is a spirit of innovation, curiosity & collaboration. True to our start-up roots, were nimble, flexible & hard-working. We have a great respect for testing & learning, & a healthy aversion to scheduling meetings to discuss meetings. Lunch is catered daily. Gym membership is free. Foosball & ping pong are played often. Now a publicly-traded company, were as committed as ever to cultivating the culture that got us here.

In addition to the US, CarGurus operates sites in Canada, the UK & Germany with other markets on the horizon. Our offices are located in Cambridge, MA, Detroit, MI & Dublin, Ireland. If youd like to learn more, please visitour careers page.

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