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ACV Auctions // online auto auctions
London, KY    Posted: Tuesday, May 25, 2021
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ACV Auctions is the leading dealer-to-dealer, online automotive marketplace in the nation. We bring transparency to every transaction from start to finish, ensuring peace of mind & value for our customers. We do this with a combination of the industrys best technology & the worlds best people. As a result of our teams tireless effort & dedication, were growing at a staggering rate. ACV is attracting new people from widely different backgrounds & geographies who are invested in the genuine belief that we are creating something special.  

Who we are looking for

ACV Auctions is looking for an enthusiastic Inspector who has a knack for cars & wants an opportunity to join a growing company.  Our Inspectors are the face of our company. They know a ton about cars, & love to talk about them - explaining to our clients what they need to know in a way they can understand. They have boundless energy & work tirelessly to ensure our clients get nothing but the best. Our inspectors are meticulous. Nothing gets by them. At  ACV Auctions we pride ourselves on Trust, Transparency, Credibility, & Customer Service & our Inspectors deliver this to our customers every day.

  What you will do

  • Partnering with a Territory Manager & a team of Inspectors, conducts inspections of vehicles at dealerships, auctions, & off-lease, to detect damage, missing parts & mechanical problems.
  • Prepare & submit a report of vehicle condition, repair/replacement cost estimates, & related documentation.
  • Help sales team up-sell or cross-sell services & products 
  • Interface regularly with our dealers to develop & ensure client satisfaction & build strong relationships. 
  • Travel to & from dealerships & homes to inspect, & write condition reports, list vehicles to sell on the auction platform.
  • Take multiple, overall, & damage photos match them to a vehicle, & download them to the image server utilizing the company issued smart phone.
  • List inspected wholesale vehicles utilizing ACV Auctions platform for bidding & purchasing.
  • Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.

 What you will need

  • 1 - 3 years of experience in the automobile field (body, paint & mechanical repair knowledge) with customer service background strongly preferred.
  • Problem solving aptitude to meet challenges with resourcefulness & innovative approaches. 
  • Proven success to work independently with minimal supervision while working in a team environment. 
  • Excellent communicator with the ability to understand customer needs & expectations.
  • Valid drivers license & safe driving record required
  • Reliable transportation to travel to client sites & to & from home office, with up to 80% field-based travel. 
  • Knowledge of system capabilities, knowledge of needed/job-relevant software packages, & web-based applications.
  • Ability to bend, squat, stoop, or kneel, stand for a prolonged period of time with the ability to lift 30lbs. 
  • Ability to drive a manual & automatic transmission.
  • Vision abilities required to properly identify small defects around & underneath vehicles.   
  • Ability to work outside in the elements for extended periods of time. 

What we will offer

  • Paid Overtime with mileage reimbursement 
  • Professional training opportunities & upward mobility
  • Upbeat Innovative Culture
  • Tools provided to help you be successful (company issued smart phone; OBD-II Scanner; Tire Tread Measure; Paint Meter; Magnetic Ruler

 ACV Auctions is an equal opportunity employer (EOE) & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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