At Getaround, we want to create a community where members feel safe to share their cars & to be a trusted guide, offering exceptional service, when issues arise. Getaround's Safety team is central to this mission by working to vet car renters, detect fraudulent users, assist car owners with safety incidents, & enforce policies to keep the Getaround community safe.
As a Safety Associate you will be a safety champion for members, helping deliver an extraordinary customer experience while making sure Getaround is safe from irresponsible individuals.
You'll have the opportunity to work on & solve a variety of issues from resolving safety incidents to investigating fraudulent users. The ideal candidate for this role is a bright, energetic, & passionate individual willing to go the extra mile, has an almost maniacal approach to being vigilant about safety & is a sympathetic communicator in stressful situations.