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Oscar Health // health insurance
 
Marketing, Full Time    Remote    Posted: Tuesday, August 10, 2021
 
   
 
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JOB DETAILS
 

Oscar is the first health insurance company built around a full stack technology platform & a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.

As a member of the CRM Marketing team, this role will be responsible for the creation, optimization, & maintenance of key campaigns for our +Oscar platform. Playing an integral part in serving +Oscar clients through deploying engaging, personalized communications throughout the lifecycle, & ultimately laying the groundwork for member retention. In addition, this role will help develop new operational processes to improve the delivery of our campaigns & deliver insights to key stakeholders across the broader marketing team.

Primary Duties & Responsibilities 

  • Strategize, build, & optimize campaigns for our +Oscar clients & regularly report on performance to internal stakeholders

  • Build & deploy broker campaigns in coordination with our broker teams

  • Partner with Member Engagement, Product, and/or Data teams to create target member segments that meet the needs of each campaign 

  • Strategize A/B testing opportunities to boost expected outcomes, & help socialize & scale these learnings to future campaigns

  • Support technical campaign implementation alongside our product team

  • Work with data team to report on campaign outcomes & maintain reporting dashboards

  • Build, maintain functionality, & troubleshoot issues to ensure CRM campaigns run as expected

  • Support cross-training, problem solving, & knowledge management across Oscar

  • Foster & maintain relationships with internal & external stakeholders

This is a remote role, you will work remotely in one of the following states: Arizona, California, Connecticut, Florida, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New Mexico, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Utah, Virginia, or Washington. Note, this list of states is subject to change.

Required education & experience

  • Bachelors degree in Business, Marketing or other technical field of study or 4 years experience

  • 3+ years of professional experience with a primary focus on email marketing, marketing automation and/or marketing operations 

Preferred education & experience

  • Proficiency in Salesforce Marketing Cloud

  • Comfortable working with HTML

  • Statistical programming experience (SQL, R, Python etc)

  • Experience in a highly regulated industry like insurance, banking, etc.

Life at Oscar: 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves & find both belonging & support. We're on a mission to change health care -- an experience made whole by our unique backgrounds & perspectives.

We encourage our members to care for their whole selves, & we encourage our employees to do the same with comprehensive medical benefits, generous paid-time off, paid parental leave, retirement plans, company social events, stocked kitchens, wellness programs, & volunteer opportunities.

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicants disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

Pay Transparency Policy:

Oscar ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

 
 
 
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