Your role at Bolt
We are witnessing a massive shift of consumer behavior from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of ecommerce, having created a best-in-class buying experience from checkout to fraud detection, payments & more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology.
Bolt is taking a unique approach to improving ecommerce by partnering with retailers to embed our technology deep within their existing tech stacks. This means our product team has to deal with high degrees of complexity internally & externally. The Product Operations team has two key responsibilities. First, they are responsible for ensuring that we build the right product by systematically capturing & distilling feedback throughout the product life cycle from all stakeholders internal & external. Second, they ensure that our most complex products & features are rolled out as efficiently & effectively as possible by helping facilitate cross-functional alignment, running betas, supporting QA, filling in the gaps, & more. We are looking for a product operations leader to serve as the founding member of the production operations team at Bolt.
To excel in this role you will need to be structured in your thinking, a technical expert, customer & quality obsessed, & willing to move fast & iterate. You will partner with product, engineering, design, & other cross-functional teams to help build the best products. Lastly, you need to be comfortable moving into uncharted territories & be willing to go beyond the job description to make products successful.
This role will be an individual contributor, but as we grow, the person in this role will likely need to hire a team to support Bolt's increased scale.