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Medallia // customer experience management SaaS
Marketing, Full Time    New York City, NY, USA    Posted: Tuesday, March 10, 2020
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, & Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

This role will be crucial leader on our Marketing operations team, managing the critical acquisition, engagement, & cross-sell marketing program management in Marketo & across our MarTech stack.  You will be responsible for supporting marketing campaign design, & implementing marketing initiatives, that utilize best practices to deliver engagement, conversion, & pipeline generation. Medallia uses Marketo as a hub to drive campaigning through email, landing pages, targeted display advertising, website personalization, & ABM programs, & this position will be expected to contribute to strategic marketing initiatives across these channels, & have strong Marketo technical management skills to help manage the Marketo instance, data integrity, & Marketo's integrations across the MarTech stack.
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