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Trustpilot // consumer reviews of companies
London    Posted: Thursday, April 04, 2019
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Program Manager

Every monthmore than 1,5 million new reviewsare posted on Trustpilot for one of the thousands of businesses on our review community. Its no exaggeration to say that were growing at lightning speed. Every single day Trustpilot helps consumers choose with confidence while enabling companies to grow their businesses. Behind our global success is a passionate, international team working in a fast-paced, fun, vibrant environment. Does this sound like your kind of workplace?

As the first Program Manager to be based in our rapidly expanding UK office(s) you will hold pivotal role managing multiple projects & in driving efficiencies as we continue to scale, already the clear market leader in UK & EMEA we are growing globally & there will be scope to influence
on a worldwide basis.

Your role:

  • Coordinate with internal stakeholders on program goals, scope, & target KPIs
  • Lead internal business partners in requirement gathering & visioning
  • Prioritize deliverables based on needs & resource constraints
  • Facilitate launch planning across multiple teams & work streams into a single timeline to meet release dates
  • Coordinate resources in product development & user testing
  • Prepare & deliver internal presentations to build alignment on major programs
  • Communicate status of the project to all stakeholders & business leaders, escalating where appropriate
  • Identify new opportunities within the business based on top-level company objectives

Ideal fit:

  • 5+ years experience with project or program management; working cross-functionally with product, marketing & sales.
  • Experience in Saas or start-up environment.
  • Have excellent interpersonal & communication skills & proven ability to work effectively with all organizational levels
  • Excellent interpersonal, communication, writing, presentation, statistical & data analysis skills
  • Experience with data analysis, data storytelling, turning data into insights & presenting to internal and/or external stakeholders
  • Experience implementing major software changes (example Salesforce)
  • Experience executing basic reporting
  • Understand Agile development methodologies & be able to translate the concepts to events planning, business projects & sales/marketing
  • Ability to communicate findings clearly to both technical & non-technical audiences

We offer you:

  • Ongoing training & support for an exciting career in Trustpilot
  • A key part of an international growth journey
  • International culture & social working environment
  • Great location in central London
  • Competitive salary with bonus potential

Interested in learning more about Trustpilot? Check out our If you are also interested in learning more about the Trustpilot culture, then check out our company page onThe Muse.

Trustpilot is a global company & our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed & stored globally as necessary for the uses & disclosures stated in ourPrivacy Policy.

About Trustpilot
Trustpilot is a global, online review community that builds trust & increases transparency between consumers & businesses. Currently boasting more than 50 million consumer reviews of 250,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilots community is live in 25 countries & more than 10,000 consumers sign up to Trustpilot every day.The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction & drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue

Trustpilot has customers in 65 countries & has developed strong positions in Denmark, Sweden, UK, France, Germany & the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne & Vilnius Trustpilots +700 employees represent 40+ different nationalities.

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