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FanDuel // one-day fantasy sports
Design, Full Time    Edinburgh    Posted: Friday, April 02, 2021
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FanDuel Group is a world-class team of brands & products that deliver sports betting, gaming & entertainment to millions of US sports fans, every day. Thats no easy task, & wouldn't be possible without a fantastic team who have helped us pioneer new products & innovative features that make us a leader in the industry. Whether youre looking for better career progression, improved financial security or just a better sense of belonging we believe weve created a culture in which everyone can succeed, no matter how you got here.

Were looking for a UX Research to join our UX & Design team in Scotland working on our Account & Wallet product building upon the existing experiences that our customers love, maintaining our best-in-class status.

Everyone on our team has a part to play

  • Youll be part of the team working to build all-important trust with customers in the most important areas: sharing their details & managing their money. In this role, youll be working with product designers & UX writers to solve complex problems & deliver delightful & simple user experiences.

  • Youll use qualitative & quantitative research techniques to understand our users, champion them by being their voice within the company working with teams across the organisation to share insights & enable us to create engaging user experiences. Youll work on the important here-and-now projects being delivered, as well as some exciting future thinking projects.

  • Youll work on projects with a lot of self-direction, or lead smaller projects. Youll take on these projects with guidance & help, & be responsible for the research outcomes. The UX & Design team collaborate with product managers, engineers, commercial stakeholders & more to deliver great experiences so youll be an integrated part of the end to end product development process, influencing for the customer at all stages.

  • Youll identify constraints with the projects, & work to overcome them. Youll seek out feedback from the team, your manager, & stakeholders to inform research direction. Youll contribute to project & team meetings, & youll showcase & discuss your work often.

  • The UX & Design team collaborate with product managers, engineers, commercial stakeholders & more to deliver great experiences so you'll be an important facilitator, engaging cross-functional teams, exploring new practices & contributing to defining team practices. 

  • As part of the UX Research team youll help promote UX & Design at FanDuel externally & participate in the hiring & onboarding new team members.

What we're looking for in our next teammate

  • You will have deep knowledge UX research methods & techniques & have experience deploying the right process for the right occasion. 
  • Ability to identify areas of improvement across a product, & make recommendations for potential directions towards a solution.
  • Experience working with related disciplines, where necessary, to add more data to the research e.g. quantitative product data analysis or marketing insights.
  • You make research digestible for all types of stakeholders & can clearly communicate the value of research at various stages in the product development life cycle.
  • You have the ability to moderate research sessions effectively. 
  • A keen storyteller who can influence & communicate effectively within wider teams of varying stakeholders.

What to include in your application

  • At least one case study of a real world project. We want to see how you tackle a digital product/UX research problem & turn insights into actions. If you have a portfolio with multiple case studies is better.  Demonstrate your qualitative research skills, product thinking, process, & communication skills. If you cant share a case study with us, please let us know & we'll work something out.
  • Any online profiles like Dribbble, Behance, Codepen, or others that you think we should see.

What youll get

Beyond working with such a great team? Were serious about career development at FanDuel. Your manager will help you set development goals & use our designer-specific career framework to grow over time, whether you see your future as an individual contributor or a people manager.  All our managers have a focus on continuous development & a drive to help you reach your potential, with in-house training & a development budget.

  • Inclusive & collaborative colleagues who value & respect each other.
  • An autonomous environment where you are empowered to make decisions in an environment where its safe to get it wrong every once in a while.
  • Hall of fame benefits including programs that allow you to share in our success.
  • Flexible working & holidays to let you refuel as & when it suits you.

FanDuel Group is an equal opportunities employer. Diversity & inclusion in FanDuel means that we respect & value everyone as individuals. We don't tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

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