A World-Changing Company
Palantir builds the world's leading software for data-driven decisions & operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, & more.
Technical Support Engineers are at the frontline of Palantir's centralized enablement team, Amplify, dedicated to delivering business value by directly engaging with partners & working through their problems through support tickets.
You will be responsible for providing an excellent support experience, owning the end-to-end process of user interaction, from understanding & debugging problems to full resolution via support tickets & live VTC sessions. To be successful in your day-to-day, you will need to acquire technical expertise & be an outstanding communicator in a service oriented environment. Your team will support & mentor you throughout your journey in this role, helping you become a domain expert in one or more areas.