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Palantir // s/w connecting data, tech, humans & environments
Engineering, Full Time    New York City    Posted: Monday, November 07, 2022
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A World-Changing Company

Palantir builds the world's leading software for data-driven decisions & operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, & more.

The Role

Technical Support Engineers are at the frontline of Palantir's centralized enablement team, Amplify, dedicated to delivering business value by directly engaging with partners & working through their problems through support tickets.

You will be responsible for providing an excellent support experience, owning the end-to-end process of user interaction, from understanding & debugging problems to full resolution via support tickets & live VTC sessions. To be successful in your day-to-day, you will need to acquire technical expertise & be an outstanding communicator in a service oriented environment. Your team will support & mentor you throughout your journey in this role, helping you become a domain expert in one or more areas.
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