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Vimeo // platform for watching, uploading & sharing videos
 
New York City OR US-Remote    Posted: Monday, August 01, 2022
 
   
 
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JOB DETAILS
 

Our global payments team provides a best-in-class, recurring, frictionless payments experience that facilitates our mission, drives business outcomes, & protects against risk & fraud. We are looking for a passionate senior analyst to provide the raw intellectual firepower we need to stay on top of this ever-changing & evolving space. Every day is different & brings new curiosities to deep dive & explore. We are looking for a relentlessly curious individual for which the 5-Whys turns into 100-Whys. And they want to find the answers to all of them! This role is an integral part of the team that develops & maintains the global payments platform at Vimeo.

If you have a thirst for continuous learning, dedication to action-oriented analysis, an obsessive focus on the customer, & an attitude that anything is possible, then Vimeo is the place for you.

What youll do:

  • Be a detective & investigator. Deep dive anomalies & trends in what you see & don't stop until root causes & actionable next steps are identified. Conduct ad-hoc analyses on any number of topics. Question everything.
  • Be an experimenter & tinkerer. Adjust rules in payment risk engines & build experiments to validate your actions. Run A/B tests on payment surfaces & methods to maximize business objectives, deliver fantastic customer experiences, & reduce payment fraud.
  • Be the master of records. Develop & continuously monitor meaningful reporting on the customer payment journey & friction in the flow of payments. Define metrics for success & create & analyze dashboards for key operational metrics. Seek out new & improved data for better insight discovery. Monitor payments performance.
  • Be an accomplished strategic storyteller. Build & deliver compelling narratives for a diverse range of audiences.

Skills & knowledge you should possess:

  • 5+ years of quantitative analytical experience, including the ability to analyze hard data, draw conclusions, & develop recommendations.
  • Comfortable with a wide array of analytical tools such as Looker & other big data solutions.
  • Enthusiasm for data-driven problem solving.
  • Passionate about the details & ensuring reports are easy to digest, complete, accurate, & meaningful.
  • Operational knowledge of payments processing protocols & platforms, with experience with chargebacks & payments fraud.
  • Proven self-starter with a bias for action, who can both execute & strategize, & who is comfortable with ambiguity.
  • Polished communication skills.

#LI-HS1

Vimeo (NASDAQ: VMEO) is the worlds leading all-in-one video software solution. Our platform enables any professional, team, & organization to unlock the power of video to create, collaborate & communicate. We proudly serve our growing community of over 260 million users from creatives to entrepreneurs to the worlds largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse & global community. Were proud to be an equal opportunity employer where diversity, equity, & inclusion is championed in how we build our products, develop our leaders, & strengthen our culture.

Learn more at www.vimeo.com

Learn more at www.vimeo.com/jobs

 
 
 
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