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PatientPop // practice growth platform for healthcare professionals
Product, Full Time    Santa Monica, CA    Posted: Tuesday, April 20, 2021
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Sr. Product Manager, Patient Retain, Recall, & Intake 

PatientPop is a healthcare technology company that helps practices thrive with an all-in-one practice growth solution. Our platform empowers practices to promote themselves online, attract patients, & retain them for life. We improve every digital touchpoint along the patient journey, so patients can easily find & choose a practice, & become their advocate. We also improve every aspect of a practices online presence to help them attract the right patients to their services & keep them coming back.

We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment.

We are looking for a Senior Product Manager for our Patient Retain, Recall, & digital intake products. This individual should possess a deep background in product management including delivering clinical marketing programs & integrating with core clinical systems, such as practice management & electronic health record systems.

How you will contribute:

  • Research & deliver successful patient recall campaigns for both medical & dental specialties
  • Elevate the platform & deliver on self-serve marketing campaigns for practices
  • Evaluate integration opportunities with integration aggregators & other key business systems
  • Operationalize patient intake across a wide variety of medical & dental specialties
  • Develop & own the product vision & roadmap for each product
  • Drive product success by defining metrics, monitoring, & continually optimizing the product
  • Be the market, customer, & product expert internally & externally
  • Collaborate with engineers, designers, & cross-functional teams to launch new features


  • 5+ years as product management with a SaaS company
  • Deep experience with delivering marketing insights to non-technical audiences
  • Experience with integrating & extrapolating data from a variety of sources
  • Ability to listen, understand, & influence
  • Adept at discovering, positioning, & prioritizing pervasive problems to solve
  • Strong written & verbal communicator with a non-technical & technical audience
  • Youre a doer by making the seemingly impossible, possible

About You:

  • Be curious, love to learn, & are able to dig into new technologies, while picking them up quickly
  • Have a strong technical understanding & you enjoy sharing knowledge with others.
  • Think broadly & enjoy solving problems
  • Understand the business & regulatory challenges of interoperability
  • Strive to excel, innovate & take pride in your work 


  • Opportunity to create impact
  • Ownership & autonomy
  • Opportunities to host PatientPop talks
  • Paid maternity & paternity leave
  • Remote friendly or relocation assistance provided
  • 100% fully-paid health, dental & vision options
  • 401(k)
  • Our HQ is 2 Blocks from the beach, next to the promenade, & dog friendly
  • And many more perks!


We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state & local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.



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