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Deliveroo // restaurant food delivery
London    Posted: Tuesday, September 07, 2021
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Food & Licensing, Regulatory Manager

Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace but have achieved so much over the past year, including significant growth in our Grocery, Editions, Signature & Plus businesses.  

We continue to innovate & challenge ourselves on what we should deliver next to achieve our mission.  We are investing & building out teams to help us launch new innovative products.  It's an exciting time to join & while we have made great progress, we are just getting started!

The role

As a Food & Licensing Regulatory Manager, youll be supporting our growth for our Editions vertical. 

You will be accountable for overseeing & maintaining a framework to ensure compliance with applicable food & licensing regulations & partnering with the business to effectively manage  risks associated with meeting Deliveroos strategic goals.

What youll be doing

  • Advising on a wide range of UK & international regulatory topics in respect of food safety & licensing;
  • Ensuring compliance with legal requirements;
  • Developing a clear understanding within the business of  food safety & quality standards & providing the business with the tools, guidance & oversight needed to adhere to those standards;
  • Completing food safety audits at some sites;
  • Taking a leading role in handling food safety enquiries or investigations, & supporting the business in respect of any product recall events; 
  • Working with regulatory agencies for site inspections;
  • Working with Legal & Operations teams on the food safety & licensing asks for each new site launch & delivering these in line with launch timelines, escalating where there is any risk these will not be met.

Experience Required:

  • Proven experience creating sustainable & robust compliance processes;
  • Proven ability to promote food safety compliance across a large business by using data to identify compliance trends & to update policies/procedures to close operational food safety gaps;
  • Proven experience interacting with regulators;
  • Detailed knowledge of UK & EU food regulatory framework;
  • Knowledge of food regulatory frameworks in Deliveroos markets outside of the EU is a plus;
  • Knowledge of alcohol licensing frameworks in the UK & Deliveroos international markets is a plus; 
  • Strong verbal & written communication skills;
  • Experience leveraging technology to bring about process improvements;
  • Demonstrated collaborative skills & ability to work well within a team, including adherence to core values & innovative corporate culture;
  • Self-motivated with critical attention to detail, deadlines & reporting.
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