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Medallia // customer experience management SaaS
Tysons Corner, Virginia, USA    Posted: Thursday, June 03, 2021
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

Summary of position:
This is a position that will split its time directly supporting the Medallia app for Salesforce & working on internal Salesforce development projects. You will be involved in all technical aspects of, including custom code, systems integrations, 3rd party applications, & AppExchange products. The successful candidate will have experience working with Salesforce platforms, application development skills, & the ability to solve complex software problems. The majority of your time  will be spent working closely with functional leaders, organizational units, & subject matter experts to identify, develop, & deploy customized business solutions across multiple systems. The other portion of your time will be spent handling inbound support tickets related to Medallia's app on the Salesforce app exchange.
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