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HelloFresh // meal kit delivery
London    Posted: Wednesday, March 11, 2020
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HelloFresh is on a mission to transform the way the world thinks about home cooking. Forget the hassle of supermarkets, or the tiresome process of planning your weekly meals - we deliver to your door all of the ingredients, instructions & inspiration needed to make delicious meals at home, from scratch.

Not only have we been named Europes fastest growing start-up, but at just 8 years in, were the industry leader. Along the way, weve delivered hundreds of millions of meals to millions of households worldwide, & are passionate about disrupting one of the last industries to go online - food & grocery.

So, if youre keen to join a dynamic & energetic team, look no further!

About the role:

Based in our award-winning East London office, in the heart of Shoreditch, you will join our talented & driven Deliveries team. You will be reporting into Charlotte, our Logistics Manager. Overall, this is the perfect role for someone to kick start a career in Logistics, or Customer Operations & help improving our customers experience every day.

What you would be doing:

  • Maintaining solid relationships with our couriers & customers
  • Making sure that customers receive their boxes on time & in good condition
  • Analysing & identifying logistics trends
  • Acting as the main link between our couriers & customers
  • Working proactively & reactively to reduce logistics related errors
  • Working on logistics related ad-hoc projects & tasks

Who you are:

  • You are hungry to learn new things every day! (Being always hungry in the literal sense also helps but not a must!)
  • You have a positive attitude & love helping others
  • You are adaptable & thrive in a constantly changing environment
  • You have a keen interest in investigative work (you like getting to the bottom of things!)
  • You have basic proficiency in Excel (formulas & pivot tables)
  • You have awesome communication & rapport building skills

What you will get in return:

  • An hourly rate & bonus structure
  • 70% discount on HelloFresh boxes
  • Free local gym access or private health care
  • Breakfast everyday
  • Weekly after work drinks & socials
  • Pension scheme contribution
  • Fantastic social activities (we once transformed our office into a multilevel, mini golf course!)

Start date: ASAP

Location: Shoreditch, London

Recruitment process:first, you will have a phone interview with a member of our Talent Acquisition team. You will then be invited for two face to face interviews, one competency interview & one culture fit interview.

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