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    Sign in  
Casper // sleep startup focused on mattress
Design, Internship    New York City    Posted: Monday, May 09, 2022
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Looking for a job to get you out of bed?

Casper is seeking a motivated UX Research Intern to join the Digital Product design team this summer. This intern will have the opportunity to be part of a great team & work with experienced designers. Youll gain experience working in a fast paced & well recognized Brand, with exposure to a Direct to Consumer Environment. This internship will provide a supportive work environment that will set you on track to start your design career. The ideal candidate is a proactive contributor & highly organized. This is a hybrid role, working an average of up to 3 days per week based at our spacious 3 World Trade Center office. 

Casper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep productsincluding mattresses, pillows, bedding, & furnituredesigned in-house by the Companys award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns & operates Sleep Shops across North America & its products are available at a growing list of retailers.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

Casper Summer Internship program runs June 6 - August 12, 2022.

When youre not catching zzzs, this is what youll do: 

  • Deliver insights to product teams across the product life cycle, from discovery to validation & launch
  • Conduct customer research, identifying problems from the users point of view, developing insights & opportunity areas as well as supporting ideation
  • Work with Product Managers, Product Designers, Engineers, & Data Science to help build & optimize innovative, usable, & useful products that people love
  • Learn to advocate for both business & consumer, ensuring that the product experience is aligned to user needs & expectations
  • Collaborate with designers, product managers, & engineers to discover & prioritize research opportunities for new & existing products
  • Lead your own signature project, in which you will drive the end-to-end research process
  • Learn & advocate for different research methodologies
  • Become more experienced with utilizing appropriate tools & methods, & crafting relevant questions to ask research participants
  • Analyze & communicate insights to your dedicated teams

Our dream candidate is

  • Working toward an undergraduate degree in CHI/HCI, Social Science, or another User Experience-related field
  • Those with other UX-related industry experience are also welcome to apply
  • Previous experience in aspects of research (study design, recruiting, moderation, analysis, or reporting) is a plus 
  • Is curious, creative & pragmatic approach to solving problems
  • Has knowledge of qualitative & quantitative research methods
  • Demonstrates strong consensus building, persuasion, & presentation skills
  • Proactive approach to work, you like to solve problems & dont wait for someone to give you the answer
  • Has positive demeanor & strong interpersonal skills
  • Thrives in ambiguity & fast-paced environments
  • Extremely organized & detail oriented 
  • Excellent written communication & interpersonal skills

If you dream about this stuff this job is probably right for you.  We look forward to learning more about you!

Pursuant to the Companys COVID-19 mitigation protocols, individuals must show documented proof that they are fully vaccinated against COVID-19 upon commencing employment, subject to applicable state & local laws & legally required exemptions, including a medical condition, disability or sincerely-held religious belief. Reasonable accommodations will be considered on a case-by-case basis for exemptions to the vaccination requirement in accordance with applicable law. 

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