About The Team:

As an Operations Manager, you will work directly with our Senior Operations Manager & will be responsible for the running of successful shifts to ensure you have a skilled, motivated team so that all of our customers' boxes are packed perfectly each & every time. We look for people who demonstrate a real customer obsession, earn trust quickly & have experience in developing the best talent the industry has to offer.

What You Will Be Doing:

• Oversee the receipt of our products through to production & dispatch of our customer boxes, through our operation.
• Lead a team of Shift Managers & Line Leaders to deliver shift performance & continuous improvement
• Deliver the shift in line with our key KPIs surrounding health & safety, quality, food safety, & team culture.
• Dynamically resolve issues to reduce the impact they could have on the performance of the shift & the impact this could have on our customers.
• Develop & empower the operational team through several layers of indirect reports.
• Think outside the box (pun intended) about our business, delivering impactful projects in areas from customer experience to waste management & lean production.
• Stamp your mark on our growing HelloFresh employer brand, recruiting the future of the business.

Who You Are:

• Ideally, be from an Operations background with experience in managing a large indirect team in a high-performing operation.
• Experience in working with various warehouse management systems.
• Demonstrated adaptability to a fast-paced & constantly changing environment.
• Propensity to lead from the front, developing those around you to be better than yourself.
• Proven ability to engage & motivate not only direct reports but peers & supporting functions.
• Great communication skills & decision-making capabilities. The logical approach to decision making.
• Energy, enthusiasm, commitment, & a can-do flexible attitude.
• Strong understanding of health & safety & its application in a warehouse/production environment.
• Experience with / strong understanding of a food hygiene environment & automated operations is beneficial.

What you will get in return:

70% off HelloFresh or Green Chef boxes
Company pension scheme
Gym membership
Bupa private medical insurance (including dental & family cover options)
Electric vehicle scheme
Mental health first aiders & an employee assistance programme
Dog friendly office! (London site only)
If in the office, enjoy a free breakfast every day
Eye care scheme
Cycle to work scheme
Group Life Assurance

Location: The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD

Shift Pattern: Wed-Sat or Sun-Wed 6:30am-6:30pm rotating every 3 months

Hybrid Working Policy
We offer a hybrid working policy for eligible roles, allowing flexibility to work from home & in the office. For more details on eligibility & how this applies to the role you're applying for, please consult with your recruiter.