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PagerDuty // digital ops management
Toronto    Posted: Friday, June 21, 2019
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At PagerDuty, we believe that people do their best in a culture that fosters inclusion, innovation, & success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own & Bring Yourself - serve as the foundation of our collaborative & dynamic culture. Whether it's conducting a retrospective, participating in our monthly Hackdays, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live & breathe these five values every day. Together, we solve real customer issues & fulfill our mission of connecting teams to real-time opportunities & elevate work to the outcomes that matter.  

Why We Need You

Inclusion, Diversity, & Equity have been part of our cultural values since day one. From our CEO to our newest Dutonian, we take individual ownership in creating a work environment where everyone can thrive. We are excited to find our next Sr. Manager of Customer Education in preparation for PagerDuty's next phase of growth. You will report to the Sr. Director of Customer Support & Success & will be responsible for all aspects of PagerDuty's training program. We are looking for a strong leader with operational mindset who can engage & inspire, & lead a team, that is willing to roll up their sleeves & be a part of structuring the courses, selecting the technology platforms, & work with a network of delivery partners to drive results.

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