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Convene // conference & meeting spaces
 
New York City    Posted: Tuesday, July 02, 2019
 
   
 
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JOB DETAILS
 

Club Service Technician

Club 75

Who We Are:

At Convene, we're building a company that embraces visible & invisible diversity, encourages healthy integration of personal goals & professional development, & fosters community. Our team's evolution, values & culture have been at the forefront of what we do since our founding. With the meetings & office market growing rapidly & showing no signs of stopping, we are constantly evolving & growing our offerings from hosting meetings & events to providing a full suite of offerings for flexible co-working spaces.

What Youll Do:


The Club Service Technician will provide genuine anticipatory service to members & guests in all aspects of hospitality & club services. In this position, you will interact with our members & ensure they have a great experience. At all times, the Club Service Technician is expected to be attentive to our members needs & make them feel welcomed, important, & relaxed. We need someone with excellent communication & interpersonal skills, as well as someone highly motivated & ready to work with others.

  • Greet all clients with enthusiasm & friendliness
  • Maintain a warm & friendly demeanor at all times
  • Provide world-class service, in accordance with our Brand Standards
  • Set up, replenish, maintain the private dining room
  • Accommodate all guests in lounge/dining room area & accurately taking all food & beverage orders
  • Accurately following cocktail recipes & understand & execute steps of wine service
  • Develop relationships with members
  • Accurately answer member questions about culinary & our spaces in a friendly manner
  • Follow checklists & Standard Operating Procedures
  • Perform facility maintenance & movement of furniture
  • Maintain safe, clean, organized, & well-stocked work areas
  • Responsible for constant sanitation, organization, & proper food handling
  • Have full knowledge of menus, recipes, & other pertinent information
  • Perform opening, mid-shift, & closing duties in accordance with company standards
  • Perform cleaning duties including: wiping down tables & chairs, cleaning glasses, washing dishes, polishing glass & silverware, making rollups & dry sets
  • Maintain a professional appearance at all times
  • Maintain professional working relationships with team
  • Perform additional duties as assigned

What We Look For:

  • High school/GED diploma
  • Minimum 2 years server experience, ideally 1 year in fine dinning
  • Basic knowledge of food & beverage
  • Proven excellent communication & interpersonal skills
  • Proven good organizational skills & proficient in multi-tasking
  • Must be highly motivated & ready to lead other team members
  • Food Hygiene or Food Handling Certificate preferred
  • TIPS Certification preferred
  • Flexible & long hours sometimes required
  • Ability to move, carry, push, pull & place objects up to 25 pounds without assistance
  • Ability to reach overhead & below the knees
  • Ability to stand, sit, & walk for an extended period of time

About Convene:

Convene (www.convene.com) designs & services premium places to work, meet, & host inspiring events. Through strategic partnerships with prominent commercial landlords, Convene operates a network of hospitality-driven locations in Class A office buildings across major U.S. cities, with plans to expand globally. Convene has raised $260M in equity funding to date, & has been named one of Americas 100 Most Promising Companies by Forbes & a Best Workplace by both & Fortune Magazine.

  • Founded in 2009
  • Locations in New York City, Boston, Philadelphia, Washington, D.C., Los Angeles, Chicago & plans to expand globally
  • Launched Convene Workplace in 2017
  • Ranked #11 Workplace in New York in 2017 by Fortune Magazine
  • Ranked #30 in 2017 LinkedIn Annual List of Industry Disruptors
  • 2018 Great Places to Work US
  • 2018 Fortune Magazine Best Workplaces NY

In everything we do, we strive to put the people we do it for first. This starts internally: we believe our values drive behaviors to create culture. Together were building a culture that embraces diversity & learning, humility & gratitude. At the same time, we try not to take ourselves too seriously & strive for a healthy integration between work & personal pursuits.

Benefits You Can Expect As A Convene Employee:

  • Generous, flexible PTO & family leave
  • Generous professional development policy that includes funds earmarked for each employee's discretionary professional growthHave a conference you want to attend? A class you want to take? If it's helping take your career to the next level, we support it. Each employee is required to have 65 hours of learning per year
  • Excellent health coverage for team members & their families
  • Supportive work environment & a leader who is focused on your professional growth
  • Company events that highlight our team's passions & hobbies
  • Healthy snacks

Convene is committed to building an inclusive & diverse workforce. We are an Equal Opportunity Employer & welcome people from all backgrounds, experiences, abilities & perspectives.

 
 
 
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